Partner 18, HR Operations

a16z•San Francisco, CA

13h•$166,000 - $193,000•Hybrid

About The Position

We’re seeking an HR Operations Partner to help run and continuously improve the core processes, systems, and programs that shape the employee experience at a16z. In this role, you’ll own the operational details that keep our HR function running smoothly—from employee support to HR systems and data integrity—while helping identify opportunities to make our programs more efficient, data-driven, and impactful. In this critical support role, you’ll partner closely with HRBPs, IT, Finance, Legal, and our HR Systems team to streamline processes, strengthen compliance, and deliver consistent, high-quality experiences for employees and Internal HR team members. This is a hands-on role for someone who thrives in execution, has a passion for operational excellence, and wants to build a best-in-class HR infrastructure that scales with our growth. This role is based in our Menlo Park, CA or San Francisco, CA office and requires an in-office presence at least once a week to connect with the team and build relationships.

Requirements

5+ years of experience in HR operations or HR administration within a dynamic, high-growth organization
Experience supporting key HR processes and compliance across the employee lifecycle, including onboarding, offboarding, changes in employment status and employee data management
Strong systems knowledge and comfort with data and reporting
Workday HRIS experience required, including experience building and managing custom reports
Ability to handle confidential information with discretion, and to deal with people in a manner which shows sensitivity, tact, and professionalism
Strong track record of establishing credibility with stakeholders through exceptional attention to detail, responsiveness and consistent accuracy
Demonstrated ability to identify inefficiencies, propose scalable solutions, and manage process improvements
Curiosity and/or knowledge of applied AI solutions in HR
Proven track record of delivering exceptional employee support and building trust through responsiveness and accuracy
Analytical mindset with experience in reporting, data visualization, or HR analytics
Excellent organizational skills, attention to detail, and ability to manage multiple priorities simultaneously
Collaborative, proactive, and customer-focused approach; thrives in a fast-paced, team-oriented environment
Strong communication skills—both written and verbal—and a professional, empathetic presence
Low ego, high empathy, and the capacity to collaborate effectively with diverse teams

Responsibilities

Elevate the Employee Experience: Collaborate with the broader HR team and cross-functional partners (IT, Legal, Finance) to align systems, processes, and practices that make every HR interaction thoughtful, seamless, and reflective of the a16z experience
Uplevel HR Operations Through AI: Help to identify, evaluate, and implement AI-driven solutions that streamline and enhance HR operations—improving efficiency, accuracy, and the overall employee and HR team experience
Support the Employee Lifecycle: Administer core HR lifecycle processes in our systems—including onboarding, transfers, promotions, and offboarding—ensuring accuracy, confidentiality, and consistency across systems and records
Support and Partner with HRBPs: Serve as the primary operational resource for HRBPs and HR leadership, providing timely, precise, and white-glove support on data requests, documentation, process support, and employee changes. Anticipate needs, understand each team’s unique structure and priorities, and tailor solutions that enable HR leaders to deliver at their best
Deliver First Class Employee Support: Manage the HR email alias, fielding employee questions on HR policies and processes and providing timely, accurate, and empathetic support that reflects our values
Drive Operational Excellence: Continuously evaluate and refine HR operations and processes to improve efficiency, accuracy, and scalability. Partner with cross-functional teams to automate workflows, simplify procedures, and ensure consistency across the employee lifecycle. Leverage AI and emerging technologies to continuously improve how HR operates
Provide Data & Reporting Support : Pull, validate, and deliver accurate HR data and reports as requested by HR leadership and HRBPs. Ensure data integrity and responsiveness to support informed, strategic decision-making across HR programs and initiatives
Ensure Compliance & Policy Integrity: Maintain accurate HR documentation, records, and audits. Ensure all programs and processes adhere to employment laws, regulations, and internal policies, and support the communication and implementation of HR policy updates across the organization