Ice Cream HR Operations

The Magnum Ice Cream Company • Sikeston, MO

1d • Onsite

About The Position

The Magnum Ice Cream Company (formerly a division of Unilever) is now a standalone, independent, EUR 7.9 billion publicly listed company. We’re on a mission to create the ultimate snacking company. A place where growth, innovation, founder and ownership mentality, and performance are cultivated and rewarded. And where we craft extraordinary ice cream experiences - transforming ordinary moments into lasting memories. Because we know, life tastes better with ice cream. We dream big but keep things simple to act fast.If you want to grow with us, make an impact, and shape the future of Ice Cream, this is the place for you! JOB PURPOSE: The HR Operations Partner is the face of HR for factory operations during evening and night shifts, responsible for delivering strong employee experience while ensuring compliance, consistency, and operational discipline. This role owns employee engagement, wellbeing, employee relations, coaching, disciplinary processes, payroll administration, workforce analytics, and digital transformation, serving as the face of HR for off shift operations. This role blends hands on floor presence with technical HR expertise, ensuring HR practices are human centered, compliant, data driven, and digitally enabled. The position partners closely with operations leaders, employees, and the HR team to improve retention, performance, and employee experience.

Requirements

• Bachelor’s degree in human resources, Business Administration, Business Analytics / Data Analytics / Management Information Systems (MIS) or related field, or equivalent experience, preferred.
• Strong customer service and/or people skills.
• Payroll, timekeeping, and HRIS expertise (UKG/Kronos, Workday preferred)
• Data literacy and analytics capability: Ability to read, interpret, and question data
• Experience using data to drive decisions
• Advanced Microsoft applications and Power BI skills.
• Demonstrated experience or strong interest in digital and AI enabled solutions
• Excellent written and verbal communication skills
• Confident coach with sound judgment and presence
• Comfortable working in a fast paced, high accountability factory environment
• Combination of office and manufacturing floor environment
• Exposure to moving machinery, chemicals, and noise
• PPE required: Hard hat, safety glasses, hearing protection, hair nets, sanitary footwear
• Physical requirements may include standing, bending, walking, and lifting

Responsibilities

• Act as the first point of contact for HR matters during night shift
• Lead night shift engagement initiatives aligned to People Survey actions, engagement committee feedback, and The Ice Cream Way
• Leads the Employee Engagement Committee
• Plan, promote, and lead employee events and recognition activities for night shift
• Conduct pulse checks, listening sessions, and feedback forums
• Foster an inclusive, supportive, and high engagement culture
• Maintain a visible, approachable “Face of HR” presence on the manufacturing floor and employee common areas
• Provide guidance on policy interpretation, workplace behavior, and disciplinary actions
• Coach supervisors and leaders on performance management, attendance, and employee counseling
• Lead investigations, corrective actions, and disciplinary processes in line with policy and employment law
• Ensure fair, consistent, and timely application of discipline across the Sikeston site
• Support leaders in handling sensitive employee issues with confidence and consistency
• Ensure compliance with federal, state, and company employment laws
• Manage HR related processes including FMLA, LOA, ADA, and accommodations
• Maintain accurate documentation of incidents, complaints, investigations, and corrective actions
• Partner with HR, Legal, and SHE on high risk or sensitive cases
• Support audits, internal assessments, and compliance reviews
• Serve as the site specialist for payroll and time systems (e.g., UKG/Kronos, WFM, Workday)
• Calculate, validate, and enter bonuses, temporary pay, retro pay, reimbursements, and attendance programs
• Audit timekeeping and attendance records, make corrections, and complete final payroll sign off
• Ensure payroll accuracy, compliance, and timely processing for all hourly employees
• Own HR reporting and site workforce trends
• Build dashboards and recurring reports for leaders and HR leadership
• Translate data into clear insights and actions, not just metrics
• Proactively identify people risks and improvement opportunities using analytics
• Act as the HR digital transformation lead, modernizing how HR work is done
• Leverage HR systems, automation, and AI enabled tools to improve efficiency, accuracy, and employee experience
• Apply AI and advanced analytics to processes
• Drive simplification, digitization, and continuous improvement of HR processes
• Ensure leaders are trained and enabled to use digital HR tools effectively

Benefits

• TMICC employees are eligible to participate in our benefits plan. Should the employee choose to participate, they can choose from a range of benefits to include, but is not limited to, health insurance (including prescription drug, dental, and vision coverage), retirement savings benefits, life insurance and disability benefits, parental leave, sick leave, paid vacation and holidays, as well as access to numerous voluntary benefits. Any coverage for health insurance and retirement benefits will be in accordance with the terms and conditions of the applicable plans and associated governing plan documents.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Number of Employees: 1-10 employees