HR Operations Generalist

G-A-P Supply Corp Johnstone Northwest•Tigard, OR

5d•Onsite

About The Position

Competitive Pay Life - Balance Winning Culture PRIMARY PURPOSE – The HR Operations Generalist is responsible for overseeing core HR operational processes, compliance programs, employee communications, and reporting functions. This role ensures adherence to regulatory requirements, drives process optimization, and enhances the employee experience through effective communication, data insights, and program management. This position serves as a central point of coordination across HR services, ensuring consistency, accuracy, and continuous improvement across multiple HR functions including leave administration, compliance auditing, internal communications, and employee engagement initiatives.

Requirements

Bachelor’s degree in human resources, Business Administration, or related field (or equivalent experience)
3–5 years of HR experience with exposure to compliance, leave management, and HR operations
Required previous experience managing multi-state leave administration
Working knowledge of employment laws and regulations (FMLA, ADA, I-9, workers’ compensation)
Strong organizational and communication skills
Ability to manage multiple priorities in a fast-paced environment

Responsibilities

Oversee and manage the HR Inbox to ensure timely, accurate, and professional responses to employee inquiries
Maintain and improve HR knowledge resources, including FAQs for team members
Manage HR Teams Channel collateral to ensure consistency and accuracy
Ensure compliance with federal, state, and local labor laws and regulations
Oversee compliance poster management and updates
Lead I-9 audits and monitoring, including corrective action tracking
Manage driver audit processes where applicable
Monitor and improve compliance-related workflows and documentation
Oversee Leave of Absence (LOA) programs including FMLA, state programs and related policies
Manage ADA accommodations and ensure compliance with applicable laws
Lead optimization initiatives for Medical Leave and ADA processes
Provide guidance and exceptional support to our team members and leaders through this process.
Oversee workers’ compensation claims administration
Communicate and collaborate with Payroll to manager timecard changes
Lead employee survey administration, analysis, and reporting
Manage engagement platforms such as Energage (3rd party) surveys – bi-annually
Develop and distribute HR newsletters and Leaders Digest communications
Ensure alignment and clarity in messaging across all HR communications
Produce HR scorecard reports
Track key HR metrics and provide insights into HR leadership
Support recruitment when needed
Support companywide events as needed
Other additional duties as assigned