HR & Operations Coordinator

Crosslake Technologies LLC•Charlotte, NC

About The Position

We are seeking an organized, proactive Human Resources & Operations Coordinator to support our Human Capital team and Charlotte office operations. Reporting to the Vice President of Human Capital, this role will assist with day-to-day HR administration while also supporting general office management and select executive administrative tasks. This individual will play an important role in supporting the effective coordination of employee lifecycle processes and ensuring the smooth execution of day-to-day HR operations. They will provide essential support to the US HR team, serving as a point of contact for employee inquiries and assisting with the administration and coordination of HR policies, processes, and programs. The individual will also provide light coordination support to the EMEA HR team, as needed. The ideal candidate is detail-oriented, resourceful, and comfortable balancing HR coordination, administrative responsibilities, and office operations, with a strong focus on organization, follow-through, and execution in a fast-paced environment.

Requirements

A degree in Human Resources, Business Administration, or a related field is preferred.
2-5 years of experience in HR coordination, HR administration, office management, or a similar role.
A familiarity with US employment practices and HR processes preferred.
Excellent communication and interpersonal skills, with the ability to build relationships across all levels of the organization and work effectively across cultures and time zones.
Ability to work independently and manage multiple priorities in a fast-paced environment.
Proactively track and follow up on tasks to ensure deadlines are met and priorities are executed efficiently
Adeptness at handling sensitive and confidential information with discretion.
Strong organizational and time-management skills, with the ability to manage multiple priorities effectively.
Proficiency in Microsoft Office Suite and HRIS systems (Paylocity familiarity preferred)

Responsibilities

HR Coordination: Track and follow up on key HR and operational tasks to ensure timely completion and nothing falls through the cracks
HR Administration: Maintain employee records and data management. Assist in the preparation and distribution of reports, policies, and procedures. Ensure the smooth operation of HR systems.
Employee Onboarding: Coordinate onboarding processes to ensure a smooth transition for new hires
Payroll & Benefits: Support compensation and benefits administration, including processing changes to payroll and assisting with benefits enrollment and communication.
Performance Management: Support coordination of the annual performance review cycle, including tracking timelines, documentation, and communications.
Compliance & Legal: Support HR compliance processes and documentation to ensure accuracy and consistency.
HR Projects: Provide administrative and coordination support on HR projects and initiatives.
Employee Inquiries & HR Inbox Management: Monitor and manage HR inboxes, respond to routine employee inquiries, and route questions or issues to the appropriate team members as needed.
Manage day-to-day operations of the Charlotte office to ensure a well-organized and functional workspace
Order and maintain office supplies and equipment
Coordinate office vendors and manage office maintenance, including landlord communication as needed
Support meeting logistics for leadership or internal team meetings
Help support team lunches or office coordination when required