HR Operations Assistant - CANDIDATE IDENTIFIED

Goodwill North Central Texas•Fort Worth, TX

6d•Onsite

About The Position

Is proficient in and provides oversight for all administrative aspects of the mandated Community Service program completed by the HR Administrative Receptionist, such as completing required written communication, record retention, answering phone inquiries from the public and stores, conducting application intake/review/approval, confirming assignment, and generating completion letters. Directly responsible for completing advanced activities of the program, including but not limited to the removal of participants from the program, outreach to entities who refer participants thereby ensuring the program participation remains strong, and completing monthly reporting on a timely basis. Deploy and maintain the Recruitment Management/Tracking System (UKG) with accuracy. Post, approve, and edit job openings while maintaining electronic files and current standards for job posting language. Answer internal recruiting inquiries. Maintain external job postings on the Texas Workforce Commission job board in accordance with federal contractor requirements. Complete the final step of the onboarding, e.g. process hires in UKG, for new employees. Attend to accuracy of data within the HRIS as it pertains to these actions. Utilize opportunity detail reports to generate and distribute critical staffing reports to HR team members for support in recruitment planning and hiring activities. Identify and utilize new recruiting technologies as they emerge. Acts as point of contact to receive and proof new job description drafts or revisions. Provides feedback to managers and works to revise documents so they meet Agency formatting requirements and HR content standards. Forwards revised documents to Director of Human Resources or VP of Human Resources for final approval and if needed, code creation. Maintain consistency between job descriptions and wording used in all current recruiting postings/advertisements. Maintains job description records within HR shared network files. Provides high-level administrative support to the Vice President of Human Resources, serving as the point of contact for HR related reporting and records management, including but not limited to tracking educational assistance forms, expense reports, budget reports, monthly HR metrics and HR documents such as policies and service contracts. Executes these duties with the highest levels of professionalism and confidentiality. Reviews the CARF manual at least annually to summarize standards that apply to HR and presents findings for further evaluation in preparation for the next CARF survey. Works in tandem with HR staff to locate policies that fulfill standards, identify potential gaps, and keep all documents organized in Teams environment. Utilizes Workplace system to ensure timely execution of invoice payments. This includes but is not limited to timely invoice entry, GL code assignment, monitoring invoice approval progress, and issue resolution as needed. Generates Workplace reporting upon request. Accurate and timely scanning and uploading of Employee records that come in hard copy and/or electronically via JotForm. Utilize Adobe Pro to combine E-documents as needed. Partner with HRIS staff to upload documents for HR employees and senior leaders that exceed access levels. Maintains, distributes, and adheres to the Category reference list, UKG Document Scanning Categories, that states how to title documents and what categories to place them in when uploading into UKG employee files. Responsible for preparing the contents and mailing Adverse Action Letters through certified mail. Act as primary backup for Reception to provide daily breaks, work from the reception desk half days as needed and work from reception continuously in times of low staffing. Is fully trained on all receptionist duties. Act as point person on all tasks related to electronic forms (JotForm), including but not limited to monitoring and assisting with existing forms while learning to build, launch, and troubleshoot all forms and related workflow processes. Utilize survey monkey to meet Agency survey needs, including but not limited to exit interviews and reporting, employee engagement surveys, post training surveys, and so on. Trains as backup on LMS administrator tasks. Ensures ordering of HR related materials are prompt and timely so that materials are always available when needed without lapse. This includes HR office supplies and Agency wide employment law posters. Works to distribute materials to appropriate storage and work locations. Regularly monitors supply levels and poster updates to ensure all material and poster compliance regulations are met. Responsible for maintenance, service, and upkeep of HR shared spaces such as the HR workroom and all HR office equipment such as the copier and shredder. Conducts HR birthday recognition program that includes purchasing gifts within budget, maintaining Favorites data per employee, decorating workspaces and coordinating with other staff when assistance is needed for timely execution. Assists in the coordination of and participation in HR and Agency social events and training. Embraces professional skill development and cross training in various HR functions in order to further contribute to the Goodwill team. Displays consistent timeliness and adherence to work schedule. Other duties as assigned.

Requirements

High school diploma or equivalent required.
At least two (2) years’ general office experience utilizing MS office products is required.
Good written and verbal communication skills, mathematical proficiency, customer service, organization, accuracy, and initiative are required along with professional appearance and demeanor.
Must be able to positively interact with the public and individuals with disabilities in a fast-paced office setting.
Employee must have excellent judgment and be capable of working in a confidential environment.
Documentation to satisfy I-9.
Ability to pass a background check and drug screen.