HR Manager

Crestview ManagementAnchorage, AK
12h

About The Position

Hilton Anchorage is seeking an experienced Human Resources Manager to lead all HR functions for a large, full-service union hotel in downtown Anchorage. This role is responsible for recruitment, employee relations, labor relations, compliance, benefits administration, and training for a workforce that expands to 100+ employees during peak season. The ideal candidate has the ability to support both operational leaders and hourly team members in a fast-paced hospitality environment. This position plays a key role in maintaining a positive workplace culture while ensuring compliance with union agreements, Hilton standards, and Alaska labor laws.

Responsibilities

  • Serve as primary HR contact for all team members and department leaders
  • Manage employee relations, coaching, counseling, and conflict resolution
  • Support union labor relations and ensure compliance with collective bargaining agreements
  • Coordinate with union representatives regarding grievances, discipline, and contract interpretation
  • Maintain a positive, respectful, and professional work environment aligned with Hilton values
  • Lead full-cycle recruitment for all hotel positions (front desk, housekeeping, engineering, F&B, admin, etc.)
  • Develop seasonal hiring strategies to support peak summer staffing
  • Conduct interviews, extend offers, and coordinate onboarding
  • Maintain job postings on Indeed and other platforms
  • Support J1 visa coordination and seasonal workforce planning as needed
  • Facilitate new hire orientation and brand onboarding
  • Ensure compliance with Hilton brand standards and required trainings
  • Support leadership development and departmental training initiatives
  • Maintain training records and certifications
  • Partner with Payroll and Finance to ensure accurate processing of payroll and benefits
  • Administer benefits enrollment, leave management, and workers compensation
  • Ensure compliance with federal, state, and local labor laws, including Alaska labor regulations
  • Maintain HR files, I-9 compliance, and personnel records
  • Support audits and prepare required reports
  • Maintain employee handbook and policies
  • Support performance management and annual reviews
  • Track attendance, disciplinary actions, and documentation
  • Prepare HR reports for leadership (turnover, staffing levels, etc.)
  • Partner with department leaders on workforce planning and scheduling compliance
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