HR Manager
About The Position
Are you eager to join a dynamic and expanding company where you can both learn and make a meaningful impact? If you possess a strong sense of empathy, enjoy assisting others, thrive in a fast-paced environment, and excel at problem-solving, we encourage you to apply today to connect with a recruiter! Founded in 1986, OnTrac has evolved into the leading provider of same-day and next-day delivery services in the U.S. for premier e-commerce and product-supply businesses, including five of the largest retailers in the U.S. The HR Manager, supports field operations (Branches/Hubs) by equipping leaders and employees with programs that strengthen performance, engagement, retention, and organizational health. This role serves as a strategic partner to facility leadership, aligning enterprise HR programs with local operational needs and ensuring consistent adoption of updates across Employee Relations, Performance Management, Talent & Succession Planning, Change Management, Labor Planning, and Organizational Development. The HR Manager leads onboarding for key roles, drives data‑informed decisions, and ensures employees and managers have clear guidance on policies and processes, elevating the overall employee experience across a multi‑site, multi‑state footprint. We offer a comprehensive benefits package designed to support your health, financial security, and life outside of work.
Requirements
- 5+ years of progressive HR experience in multi-site environments
- Bachelor’s degree in Human Resources, Business Administration, or a related field
- Demonstrated experience supporting 850–1,000 employees across multiple states
- Proven track record in employee relations, performance management, and org development
- Experience with HRIS, Excel, and data visualization tools (e.g., Power BI, Tableau) to support workforce planning, engagement, and retention
- Ability and willingness to travel up to 30% (inter‑ and out‑of‑state)
Nice To Haves
- Professional certification (SHRM‑CP, SHRM‑SCP, PHR, or SPHR) strongly preferred
Responsibilities
- Serve as strategic advisor: Partner with facility operations leaders to understand site needs, influence decisions, and align enterprise HR programs with local goals.
- Lead change and core HR cycles: Coach leaders on change management and drive performance management, succession planning, talent selection, and related HR processes.
- Own onboarding for key leaders: Build and manage onboarding plans for General Managers; partner with Talent Acquisition and IT to ensure day‑one readiness.
- Strengthen performance and Employee Relations: Guide managers on coaching, counseling, and discipline; lead investigations with clear plans, findings, and risk assessment, escalating to Legal as appropriate.
- Develop talent and careers: Educate and support Individual Development Plans (IDPs) and enable leadership capability building at the site level.
- Boost engagement and retention: Design and deliver programs that improve culture, belonging, and retention in partnership with local leaders.
- Turn data into action: Synthesize people and business metrics to deliver insights and recommendations that optimize the employee experience and outcomes.
- Enable policy clarity and compliance: Interpret policies for managers and employees; recommend implementation decisions and ensure consistent application.
- Stay close to the field: Conduct strategic site visits to assess culture, gather feedback, and implement facility‑level initiatives; align labor planning with GMs and recommend adjustments supported by operational and financial data.
- Lead cross‑functional HR initiatives: Partner with Total Rewards, Recruiting, Employee Resource Center, and Talent Management to deliver cohesive, enterprise programs.
Benefits
- Medical, Dental, and Vision insurance; HSA and FSA options
- Life and Disability coverage (basic and voluntary)
- Voluntary Accident, Critical Illness, Identity & Fraud Protection, Auto & Home, and Pet Insurance
- Competitive benefits and 401(k) with company match
- Referral Bonus Program - Up to $500 per referral!
- Paid Time Off including Holiday pay
- Employee Assistance Program & a Safe and clean work environment
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
