HR Infrastructure Manager

Wright-Pierce • Middletown, CT

24d • $100,000 - $115,000 • Hybrid

About The Position

The HR Infrastructure Manager plays a critical role in advancing the efficiency,
scalability, and overall effectiveness of the HR function. Serving as a
strategic right hand and thought partner to the HR Director, this role is
responsible for designing, building, and modernizing the HR infrastructure that
supports a growing business.

This position leads high-impact initiatives that shift HR away from
transactional work and toward data-driven, technology-enabled, and future-ready
people systems. The role is ideal for a HR professional who thinks in systems,
excels at process optimization, and proactively designs solutions that improve
compliance, elevate the employee experience, and enable organizational
capability at scale.

Requirements

• 10+ years of progressive HR experience across multiple functional areas, with demonstrated success leading enterprise-level projects, systems, or transformations.
• Proven ability to design and scale HR infrastructure, not just administer programs.
• Strong experience with HR technology, automation, analytics, and reporting.
• Exceptional project management, systems thinking, and executive-level communication skills.
• High level of discretion, judgment, and comfort operating as a trusted advisor to senior leadership

Nice To Haves

• advanced degree or professional certification (PHR, SPHR, SHRM-CP, SHRM-SCP) preferred.

Responsibilities

• Partner with the HR Director to translate business priorities into scalable HR strategies, systems, and project roadmaps.
• Evaluate existing HR workflows, documentation, and capabilities to identify opportunities for simplification, automation, and redesign.
• Design, implement, and maintain HR policies, standard operating procedures (SOPs), playbooks, and toolkits aligned with compliance and business needs as shared by HR Director.
• Lead projects to modernize HR practices, ensuring consistency, scalability, and exceptional internal customer service.
• Build and maintain a modern HR knowledge architecture that enables leader and employee self-service where appropriate.
• Lead or support the selection, implementation, optimization, and integration of HR technology platforms.
• Serve as the primary owner of HRIS enhancements, system governance, and process alignment across tools.
• Partner with HR leadership to identify opportunities where automation and AI can eliminate low-value work and improve speed, insight, and decision quality.
• Design and maintain HR dashboards, metrics, and reporting that inform strategic and operational decision-making.
• Translate workforce data into clear insights and recommendations related to talent, engagement, performance, retention, and organizational health.
• Establish data standards and reporting cadence to ensure consistency, accuracy, and alignment with business outcomes.
• Co-develop and maintain onboarding, engagement, recognition, and leader enablement frameworks in partnership with the HR Generalist and HR leadership.
• Create practical tools and communications that equip leaders to confidently and consistently navigate HR processes.
• Provide guidance on employee relations matters, policy interpretation, performance management, and investigations as needed.
• Ensure HR practices remain compliant, audit-ready, and risk-aware through proactive monitoring and documentation.
• Monitor emerging employment laws and trends to inform system, policy, and process design. Strategic HR Support & Change Leadership
• Lead cross-functional HR initiatives and change efforts with strong project governance, communication, and stakeholder alignment.
• Research and recommend best practices in HR functions.
• Support change management and communication efforts related to HR programs and transformations.

Benefits

• Medical, dental, and vision insurance beginning on date of hire
• Wellness program with fitness reimbursement
• Mental health and well-being benefit
• Paid volunteer hours
• 401(k) match with employer match and profit-sharing contribution with no vesting period
• Defined career development path, mentorship program, and Wright-Pierce University training program
• Paid time off, paid and floating holidays, and paid parental leave
• Flexible work schedules and hybrid work environment

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level