HR Generalist

VXI Global Solutions•Charlotte, NC

About The Position

It's fun to work in a company where people truly BELIEVE in what they are doing! We're committed to bringing passion and customer focus to the business. VXI Global Solutions is a leading provider of business process and information technology outsourcing, offering comprehensive services to its clients. Our company specializes in call center and BPO services, software development, quality assurance testing, and infrastructure outsourcing. Headquartered in Los Angeles, California, VXI employs 40,000 people around the world including locations in China, the Philippines, and Latin America. Job Description The HR Generalist is responsible for performing a broad range of administrative support to the HR management team. This position is also responsible for interfacing with a number of departments including Finance, Operations and Talent Acquisition.

Requirements

Strict adherence to confidentiality and high ethical standards.
Exceptional follow-through and attention to detail
Extremely flexible, highly organized and able to easily shift priorities
Ability to resolve employee issues in a professional demeanor
Customer service minded professional
Excellent communication skills and interpersonal skills, including the ability to work with individuals at all levels of management.
Be fun and energetic.
Ability to work independently with minimal supervision
Ability to function in a fast paced high volume facility
Flexibility and versatility in problem analysis and resolution
Excellent verbal, written and interpersonal communication skills, with the ability to work well under minimal supervision.
Detail oriented with consistent follow-up practices and customer focus.
Capable of multi-tasking, highly organized, and able to meet deadlines.
Motivated by challenging and thought provoking work with a strong desire to learn and progress.
Take initiative and think independently, effectively prioritize tasks, ensure deadlines are consistently met.
Experience with auditing and maintaining electronic and paper filing systems.
Ability to execute detailed tasks utilizing specific instructions and/or general directions using proactive problem-solving skills
A bachelor’s degree in related field preferred
Minimum of 5 years of Human Resources experience as administrative support within a call center, staffing agency or high-volume recruiting environment.
Highly proficient in Microsoft Office (Excel, Word, Outlook and PowerPoint)

Nice To Haves

Experience with HRIS system preferred
Professional in Human Resources (PHR) certification a plus

Responsibilities

Provide support and assistance for all employee relations activities. Including investigations
Assist in benefits Open Enrollment process.
Conduct new hire orientation meetings for new employees and verify I-9 documentation and data input into the HRMS system.
Assist Associate Director with various research projects and/or special projects.
Maintain HRIS filing systems by ensuring that files and records are maintained in accordance with legal requirements and Company policies and procedures.
Conduct Focus Groups and provides feedback.
Serve as an effective resource for company policy, utilizing good judgment, discretion, confidentiality, and professionalism to respond to payroll, benefits, and other employee issues.
Take a process improvement approach to document/workflow.
Proactively seek out and complete project work that is beneficial for the organization, as well as personal development.
Perform miscellaneous duties as required in support of all Human Resources staff
Additional duties as assigned.