HR Generalist

DebtBook • Charlotte, NC

12h

About The Position

The HR Generalist is a critical, hands-on role responsible for owning and executing the day-to-day HR operations at DebtBook. This role is ideal for a highly experienced, adaptable HR professional who thrives in lean environments, can operate with minimal oversight, and is comfortable flexing across the full spectrum of HR. As a key member of our small People team, this person will help stabilize, scale, and mature HR operations, ensuring a seamless employee experience.

Requirements

• 5–8+ years of progressive HR experience across multiple facets of HR, with a strong emphasis on HR operations.
• Demonstrated experience working in small teams or startup environments with limited resources and high autonomy.
• Deep hands-on experience with HRIS platforms, benefits administration, and HR operations; experience transitioning PEOs or HR systems strongly preferred.
• Working knowledge of payroll processes and strong comfort partnering with payroll providers.
• Solid understanding of HR compliance and employee relations best practices.
• Strong interpersonal skills with a proven ability to establish trust and credibility with team members across the organization.
• Proven ability to manage day-to-day operations independently while staying organized, calm, and effective.
• Strong judgment and prioritization skills, with the ability to pivot quickly as business needs change.
• Clear, confident communicator with a practical, solutions-oriented mindset.

Responsibilities

• Own and manage day-to-day HR operations across the employee lifecycle, including onboarding, offboarding, employee data changes, compliance, and HR systems administration.
• Serve as a hands-on owner of HRIS and people systems, ensuring data accuracy, clean processes, and continuous improvement.
• Lead or support transitions between PEOs, HRIS platforms, or other people systems, including planning, execution, and change management.
• Support or own benefits administration, including enrollments, employee questions, vendor relationships, and annual renewals.
• Partner closely with payroll providers and Finance; support payroll processes and audits, with the ability to step in hands-on if needed.
• Ensure HR compliance across federal, state, and local requirements; support audits, policy updates, and documentation.
• Continuously assess HR processes, identify gaps, create efficiencies with AI and self-service, and implement practical improvements suited for a growing startup environment.
• Serve as a first point of contact for employee questions and concerns, providing thoughtful, compliant, and empathetic guidance.
• Support employee relations matters, performance conversations, investigations, and documentation in partnership with the Sr. HRBP.
• Help administer and reinforce performance management processes and HR initiatives.
• Effectively prioritize competing demands, knowing when to execute quickly, when to escalate, and when to pivot based on business needs.
• Partner cross-functionally with all departments to ensure smooth people operations.
• Bring a practical, business-minded approach to HR that balances employee experience with operational realities.

Benefits

• Competitive salaries plus equity (stock options) for all employees
• Comprehensive health, dental, and vision insurance, 401(k) with 4% employer match
• Flexible work schedules and generous leave policies (including unlimited PTO)
• Professional development opportunities and tuition reimbursement
• Family and wellness perks
• Monthly get-togethers
• Stipends for remote workers to set up their ideal work space
• Top-of-the-line equipment, and a newly furnished office.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed