HR Generalist

Lennox International•Richardson, TX

1d•Onsite

About The Position

The Human Resources Generalist – Supply Chain & Distribution is responsible for delivering hands‑on, day‑to‑day HR support to hourly and frontline leaders across Lennox U.S. distribution facilities. This role serves as the primary point of contact for employee relations, HR administration, policy guidance, and compliance, ensuring consistent HR support that aligns with Lennox policies, employment laws, and operational needs of a high‑volume distribution environment. This role partners closely with site leadership, Operations, Safety, and HR Centers of Excellence, while remaining primarily execution‑focused rather than strategic in nature.

Requirements

Bachelor’s degree in Human Resources, Business Administration, or related field (or equivalent experience).
Minimum of 3–5 years of Human Resources Generalist experience, preferably in manufacturing, distribution, or supply chain environments.
Strong working knowledge of U.S. employment laws and regulations.
Experience supporting hourly workforce populations in fast‑paced operational settings.
Proven expertise conducting ethics investigations.
Proficiency with HRIS systems.
Experience with Kronos and SAP preferred.
Requires a bachelor's degree or an equivalent combination of education and experience.
Requires at least 1 year related experience.
Knowledge of HR techniques, applications and programs.
Working knowledge of HRIS systems (SAP) and Microsoft Office.
Must have proven written and verbal skills.
Ability to utilize and recognize ways to improve workflow efficiency.

Nice To Haves

Experience supporting multi‑site distribution or warehouse operations.
Exposure to both union and union‑free hourly environments.
HR certification (PHR, SHRM‑CP) preferred but not required.

Responsibilities

Serve as the initial point of contact for employee relations issues, including policy interpretation, attendance, conduct, performance concerns, and workplace conflicts.
Support leaders of hourly associates on performance management topics such as attendance, safety, corrective action, and counseling (excluding salaried employee PIPs).
Conduct or support employee relations investigations, including ethics investigations, in partnership with HR leadership as needed.
Manage and process employee accommodation requests, ensuring compliance with ADA and company policy.
Provide guidance to employees regarding compensation, benefits, leave, and other HR programs.
Maintain accurate and confidential employee records and personnel files.
Prepare and process Personnel Action Forms (PAFs) and related HR documentation.
Coordinate and distribute exit communications and support offboarding processes.
Troubleshoot and resolve HR system issues, including Kronos (timekeeping) and SAP transactions.
Ensure timely, accurate completion of HR tasks supporting distribution‑center operations.
Ensure compliance with federal, state, and local employment laws, as well as Lennox HR policies and procedures.
Partner with site leaders to ensure consistent application of company policies across U.S. distribution facilities.
Draft and distribute employee and manager communications, including policy updates, compliance reminders, and operational HR messaging.
Support audits, investigations, and compliance reporting requirements related to labor and employment regulations.
Act as a trusted HR resource to distribution and supply chain leaders on day‑to‑day people management issues.
Provide guidance on corrective action processes, documentation standards, and policy adherence.
Enter and investigate Ethics claims and make recommendations for claim determination and actions.
Collaborate with Safety, Operations, and HR partners to support workplace culture, engagement, and compliance initiatives.