HR Generalist

MasterCorp, Inc. • Orlando, FL

1d • Onsite

About The Position

At MasterCorp, Inc., we provide exceptional service and innovative solutions in the hospitality industry. As a leader in our field, we believe in the power of teamwork, integrity, and a commitment to excellence. Our dynamic and inclusive workplace fosters growth, creativity, and the opportunity to make an impact. We are looking for passionate and driven individuals to join our team and help us continue to deliver outstanding results for our clients. POSITION OVERVIEW The HR Generalist plays a key role in supporting the organization’s human resources functions by providing day-to-day HR services and ensuring compliance with company policies and employment laws. This position is responsible for assisting with onboarding, associate relations, and performance management. The HR Generalist serves as a resource for associates and managers, promoting a positive work environment and supporting initiatives that align with organizational goals. This role requires strong interpersonal skills, attention to detail, and the ability to handle confidential information with integrity. Ideal candidates will have 1–3 years of HR experience and a foundational understanding of HR practices and regulations. This position will be on-site in our Orlando, FL office and requires some travel and occasional weekend/night on-call rotations .

Requirements

• Bachelor’s degree in Human Resources, Business Administration, or a related field required.
• Bi-lingual Spanish Required
• Experience: 1–3 years of progressive experience in human resources, with exposure to recruitment, onboarding, associate relations, and benefits administration.
• Knowledge: Foundational understanding of HR practices, employment laws, and compliance requirements.
• Technical Skills: Proficiency in Microsoft Office Suite and experience with HRIS systems (Workday) preferred.

Nice To Haves

• HR certification (PHR, SHRM-CP) preferred.
• Technical Skills: Proficiency in Microsoft Office Suite and experience with HRIS systems (Workday) preferred.

Responsibilities

• Assist with coordinating recruiting and new hire onboarding activities.
• Serve as a point of contact for associate inquiries, providing guidance on policies and procedures while escalating complex issues as needed.
• Help administer performance review processes, track completion, and provide documentation support.
• Support benefits enrollment by responding to associate questions.
• Ensure HR practices comply with federal, state, and local employment laws; ensure accurate associate records in HRIS systems.
• Assist in scheduling and tracking associate training programs and compliance certifications.
• Facilitate required training when necessary.
• May prepare and maintain reports related to headcount, turnover, and other HR metrics.
• Communicate and reinforce company policies and procedures to associates and managers.
• Confidentiality: Handle sensitive associate information with discretion and integrity including employee relations investigations.
• Other Duties: Perform additional HR-related tasks as assigned to support departmental goals.

Benefits

• Competitive Pay at All Levels.
• Our Housekeepers make more with Piece Rate Pay – designed to reward efficiency and timeliness!
• 401(k) Retirement Plan with Company Matching.
• Paid Vacation and Sick Time.
• Medical, Dental and Vision Benefits.
• Company-Paid Life Insurance and Short-Term Disability.
• Tuition Reimbursement.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Number of Employees: 501-1,000 employees