HR Generalist

Steer • Boston, MA

13h • Hybrid

About The Position

We are seeking an HR Generalist to support our North American team across the U.S. and Canada. This role plays a critical part in delivering high-quality, consistent HR support across the employee lifecycle—balancing operational excellence with strong employee experience. You will work closely with business leaders and employees to support day-to-day HR needs, ensure compliance across jurisdictions, and contribute to building a high-performing, inclusive culture in a consulting environment.

Requirements

• 5–7 years of HR experience, ideally in a professional services or consulting environment
• Working knowledge of U.S. and/or Canadian employment practices
• Strong understanding of HR operations and employee lifecycle processes
• Experience supporting multi-location or remote teams
• Strong interpersonal skills with the ability to build trust across all levels
• Sound judgment and ability to handle sensitive and confidential information
• Detail-oriented with strong organizational skills
• Ability to navigate ambiguity and balance multiple priorities
• Clear and professional communication skills

Nice To Haves

• Experience with both U.S. and Canadian employment practices

Responsibilities

• Support onboarding and offboarding processes across U.S. and Canada, ensuring a smooth and compliant experience
• Maintain accurate employee records and HR systems
• Administer employment changes (promotions, transfers, compensation updates)
• Respond to employee inquiries on policies, benefits, and HR processes
• Support employee visa status review, extensions, and process
• Act as a first point of contact for employee relations matters, escalating more complex issues as needed
• Support investigations, documentation, and resolution of workplace concerns
• Provide guidance to managers on performance management and employee issues
• Ensure compliance with federal, state/provincial, and local employment laws across North America
• Support the implementation and communication of HR policies and procedures
• Assist with audits and documentation (e.g., I-9 compliance in the U.S., employment standards in Canada)
• Support benefits administration, including enrollments, changes, and employee communications
• Act as a liaison with benefits providers in both the U.S. and Canada
• Partner with payroll to ensure accurate and timely processing
• Assist with recruitment coordination as needed (interview scheduling, candidate communication)
• Support performance management cycles and processes
• Contribute to employee engagement and culture initiatives
• Contribute to HR projects (e.g., process improvements, system enhancements, policy updates)
• Identify opportunities to improve efficiency and employee experience
• Support the implementation of HR programs across multiple offices

Benefits

• Excellent medical, dental, and vision coverage
• 3% 401(k)/RRSP contribution
• Discretionary annual bonus
• Generous paid time off including vacation, public holidays, sick time, and volunteering days- up to 44 days (US) and 47 days (Canada) annually
• Group Share Incentive Plan, providing employees with the opportunity to share in the long-term success of the firm
• Commuter benefits (US)

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed
• Number of Employees: 251-500 employees