HR Generalist - Onsite in Ladera Ranch

SmartStop Self Storage•Ladera Ranch, CA

1d•$70,000 - $80,000•Onsite

About The Position

Think Outside the BOX Join a Company Thats Changing the Game! At SmartStop Self Storage, we believe in embracing change, driving innovation, and elevating every team members journey. About Us SmartStop Self Storage (NYSE: SMST) is one of the largest and fastest-growing self-storage operators in North America. Headquartered in sunny Ladera Ranch, CA, we own, operate or manage 460+ properties across 35 U.S. states and Washington D.C. and four provinces in Canada , with more than 35 million rentable square feet of storage space. Our 1,000+ team members are the heart of our business, delivering an award-winning customer experience year after year. Weve earned Newsweeks Best Customer Service for three consecutive years (20212023) and the prestigious Reputation 800 Award (2023) . Plus, our workplace culture has been recognized as a Top Workplace in Orange County two years running a reflection of the feedback we get from the people who matter most: our employees. Were growing fast and we want you to grow with us. Your Opportunity: Human Resources (HR) Generalist Salary: $70,000 $80,000 (based on experience) + annual discretionary bonus Location: 100% on-site at our beautiful Ladera Ranch, CA corporate office. As an HR Generalist , you will report directly to the Director of People & Culture and serve as a trusted partner for our teams across multiple regions. Youll handle a variety of HR functions from onboarding through the employee life-cycle while helping us create an outstanding employee experience at every stage of the journey.

Requirements

Bachelors degree in HR or related field
3+ years of HR Generalist experience in a multi-site, multi-state company
Hands-on HR experience in California (required)
Strong communication, problem-solving, and conflict-resolution skills
Proven ability to manage priorities, deadlines, and confidential matters with professionalism
A collaborative, proactive, customer service, and can-do mindset

Nice To Haves

ADP Workforce Now helpful but not required
SHRM certification (a plus!)

Responsibilities

Partner with hiring managers to manage offers, background checks, and onboarding.
Administer leaves of absence, workers comp, and employee terminations with care and accuracy.
Serve as the go-to HR contact for employees and leaders in your assigned region(s).
Provide guidance to Regional and District Managers on all HR matters.
Manage unemployment claims, workers comp documentation, and compliance reporting.
Keep HR systems (ADP Workforce Now) accurate and up to date, working closely with Payroll and Accounting.
Ensure compliance with federal, state, and local employment regulations, and recommend best practices.
Champion our company values and foster a positive, inclusive workplace culture.
Other projects as assigned.