HR Generalist

Methodical Coffee•Travelers Rest, SC

15h•Onsite

About The Position

The HR Generalist is a key member of Methodical's admin team, responsible for building and maintaining a thriving people ecosystem across all Methodical locations. This person manages all aspects of the employee life cycle, including recruiting, onboarding, benefits administration, payroll oversight, compliance, employee relations, and culture development. The HR Generalist partners closely with the CFO, other department heads, and outsourced HR partner to ensure that Methodical's people systems align with our mission, values, and growth goals.

Requirements

Bachelor's degree in human resources or related field required
Experienced in HR, ideally within hospitality, retail, and small-to-mid-size businesses required
Knowledgeable in payroll systems, pay structures, benefits administration, and compliance a plus
Excellent communicator-empathetic, organized, and diplomatic
Passionate about people, culture, and helping others thrive in their work
Highly organized, detail-oriented, and comfortable handling confidential information
Comfortable leading recruiting, onboarding, and training initiatives
Skilled at balancing hands-on execution with strategic HR vision
Capable of lifting up to 40 pounds

Nice To Haves

Human Resources or other professional certifications a plus
Knowledgeable in payroll systems, pay structures, benefits administration, and compliance a plus

Responsibilities

Collaborate with Managers on recruiting, including posting available positions online
Conduct phone screens for key positions and coordinate interviews with hiring managers
Collaborate with Managers to draft and send offer letters and complete final hiring paperwork
Oversee onboarding process for all new hires, including orientation and training
Create, update, and maintain list of active job descriptions ensuring uniformity across teams
Update and maintain company-wide pay bands and conduct regular compensation audits
Partner with the Finance team to oversee payroll, ensuring accuracy in hours, pay, and tips
Manage open enrollment and employee benefits administration, including enrolling new hires
Update, maintain, and distribute the Employee Handbook to all employees
Oversee PTO and time-off policies and regularly monitor employee balances
Administer sick leave, FMLA, workers comp, and company benefit programs
Publish annual holiday schedule and ensure adherence across all departments
Facilitate the quarterly "Methodista Pulse" survey and follow-up actions
Ensure Managers recognize employees who embody Methodical's "Methodista" values
Help shape multi-site company culture through regular events and ongoing Slack communications
Partner with leadership to create meaningful team-building and culture-forward initiatives
Maintain a regular onsite presence to build strong relationships with staff across all locations
Serve as a sounding board and coach for managers on personnel and performance issues
Facilitate manager coaching and training sessions to build leadership capabilities
Oversee employee reviews, self-reflections, coaching plans, performance plans, and promotions
Track key HR metrics including tenure, turnover, and other demographic insights
Resolve personnel issues in collaboration with managers and leadership
Own and manage all HR systems including iSolved and Employee Navigator
Ensure compliance with federal and state labor laws and workplace safety regulations
Maintain accurate and confidential employee files, policy updates, and process documentation
Collaborate on internal file server and/or information system with other leaders (eg, company Wiki)
Support legal compliance for pay, benefits, and labor relations through proactive monitoring
Manage employee certifications (OSHA, Serve-Safe, Drivers, SCA/Coffee, etc.) and renewals
Coordinate with outsourced HR partner for support on critical & strategic issues