HR Generalist

Sentara HealthVirginia Beach, VA

About The Position

Overview Delivers service in a professional and efficient manner, providing prompt assistance while managing expectations to achieve high levels of customer satisfaction Provides real-time, accurate, and comprehensive responses to telephone and written inquiries regarding general HR-related issues, policies, procedures, and processes. Escalates complex issues, where applicable. Processes employee-related transactions accurately based on research, employee-specific information, and process guidelines. Maintains appropriate documentation and records for HR-related cases in the HR Help Desk. Support the continuing transformation of HR via HR process implementation and the continuous technological improvements in Workday Develop, deploy and execute solutions to complex problems that require ingenuity and innovation Provides effective application and interpretation of company policies and procedures Ensure consistent, equal, and fair treatment of all employees Prepare reports by collecting, analyzing, and summarizing data All other duties as requested .

Requirements

  • 3 years of HR experience.
  • Excel and power point presentation skills.

Responsibilities

  • Delivers service in a professional and efficient manner, providing prompt assistance while managing expectations to achieve high levels of customer satisfaction
  • Provides real-time, accurate, and comprehensive responses to telephone and written inquiries regarding general HR-related issues, policies, procedures, and processes.
  • Escalates complex issues, where applicable.
  • Processes employee-related transactions accurately based on research, employee-specific information, and process guidelines.
  • Maintains appropriate documentation and records for HR-related cases in the HR Help Desk.
  • Support the continuing transformation of HR via HR process implementation and the continuous technological improvements in Workday
  • Develop, deploy and execute solutions to complex problems that require ingenuity and innovation
  • Provides effective application and interpretation of company policies and procedures
  • Ensure consistent, equal, and fair treatment of all employees
  • Prepare reports by collecting, analyzing, and summarizing data
  • All other duties as requested

Benefits

  • Caring For Your Family and Your Career
  • Medical, Dental, Vision plans
  • Adoption, Fertility and Surrogacy Reimbursement up to $10,000
  • Paid Time Off and Sick Leave
  • Paid Parental & Family Caregiver Leave
  • Emergency Backup Care
  • Long-Term, Short-Term Disability, and Critical Illness plans
  • Life Insurance
  • 401k/403B with Employer Match
  • Tuition Assistance – $5,250/year and discounted educational opportunities through Guild Education
  • Student Debt Pay Down – $10,000
  • Reimbursement for certifications and free access to complete CEUs and professional development
  • Pet Insurance
  • Legal Resources Plan
  • Colleagues have the opportunity to earn an annual discretionary bonus if established system and employee eligibility criteria is met.
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