About The Position

At Jabil (NYSE: JBL), we are proud to be a trusted partner for the world's top brands, offering comprehensive engineering, supply chain, and manufacturing solutions. With 60 years of experience across industries and a vast network of over 100 sites worldwide, Jabil combines global reach with local expertise to deliver both scalable and customized solutions. Our commitment extends beyond business success as we strive to build sustainable processes that minimize environmental impact and foster vibrant and diverse communities around the globe. How Will You Make An Impact? The HR Generalist, Operations serves as the primary on-site HR presence for second-shift operations, providing hands-on support to supervisors and employees in a growing, fast-paced manufacturing environment. This role focuses heavily on employee relations, policy interpretation, attendance and performance management, training administration, and compliance, with responsibility for independently addressing routine and moderately complex HR issues during second shift operations. The HR Generalist II partners closely with Operations leadership to drive accountability, consistency, and engagement across the workforce. Location: This role will start out being on-site at our Memphis, TN manufacturing facility (within the next 6 months), and then eventually migrating over to our brand-new Byhalia, MS facility full-time (that is anticipated to be open later this year). Shift: 2nd Shift: 3pm-midnight Monday-Friday with flexibility, as needed, depending on business obligations. Training will be on day shift (9am-6pm) Monday-Friday for the first few weeks.

Requirements

  • Bachelor’s degree required; discipline in Human Resources, Business Administration, or a related field preferred
  • Minimum of 3+ years of progressive HR Generalist experience, preferably in a manufacturing or operations environment supporting an hourly (full-time and contract) workforce
  • Demonstrated experience managing employee relations issues independently
  • Experience using HRIS and Learning Management System
  • Or an equivalent combination of education, experience, and/or training
  • Strong working knowledge of employee relations and employment law fundamentals
  • Ability to exercise sound judgment and make independent decisions within established policies and guidelines
  • Ability to handle confidential and sensitive employee matters with professionalism and discretion
  • Effective written and verbal communication skills, with the ability to present information to managers and hourly employees
  • Strong problem‑solving and decision‑making skills using sound judgment and common sense
  • Ability to analyze data, compile reports, identify trends, and draw reasonable conclusions
  • Proficiency in Microsoft Office applications, including advanced Excel skills
  • Ability to work independently in a standardized, fast‑paced operations environment with limited supervision

Responsibilities

  • Serve as the primary HR contact for second‑shift employees and supervisors, providing guidance on HR policies, procedures, and best practices
  • Coach and advise leaders and employees on employee relations matters including attendance, performance management, corrective action, policy interpretation, terminations, and workplace conduct
  • Conduct and support investigations related to employee relations issues, including employee complaints, workplace concerns, allegations of misconduct, and policy violations; partner with HR leadership on escalations as appropriate
  • Provide guidance and recommendations to leaders on appropriate corrective actions, ensuring consistency and compliance with company policies and employment laws
  • Partner with Operations leadership to address workforce issues, reinforce expectations, and promote a consistent employee experience across shifts
  • Coordinate and support employee engagement initiatives that promote retention, attendance, and positive employee relations within the assigned operations population
  • Communicate and interpret benefits programs and changes; educate employees on available benefits and assist with enrollment questions and issue resolution
  • Maintain accurate employee records and documentation, and compile routine HR and operational reports using HRIS and Microsoft Excel
  • Administer training programs by maintaining accurate training records in the Learning Management System (LMS), including documentation of training completion, test scores, certifications, and re‑certification requirements
  • Complete administrative tasks related to training classes in accordance with established procedures
  • Ensure compliance with all applicable federal, state, and local employment laws, as well as company policies and procedures
  • Adhere to all safety, health, and security policies and procedures
  • Participate in HR projects and initiatives as directed by HR leadership
  • Perform additional HR‑related duties as needed to support operations

Benefits

  • Medical, Dental, Prescription Drug, and Vision Insurance with HRA and HSA options
  • 401K Match
  • Employee Stock Purchase Plan
  • Paid Time Off
  • Tuition Reimbursement
  • Life, AD&D, and Disability Insurance
  • Commuter Benefits
  • Employee Assistance Program
  • Pet Insurance
  • Adoption Assistance
  • Annual Merit Increases
  • Community Volunteer Opportunities
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