HR & Employee Relations Specialist

Wingspan Care Group•Shaker Heights, OH

22h•$70,000 - $80,000

About The Position

The Employee Relations (ER) Specialist assists the Managing Director of HR with employee relations, compliance, and engagement processes across the Agency affiliates. Specifically, the ER Specialist is responsible for all employee-related discipline, performance management, policy, case management, and coaching. Further, the ER Specialist balances time between reactive and crisis-response matters as well as proactive initiatives that improve the employee experience.

Requirements

Minimum Bachelor’s Degree in Human Resources, Business Management, or related discipline.
Minimum 5 years of work experience in Human Resources. 2-3 years’ work experience in employee relations, including conducting workplace investigations and detailed performance management required.
Demonstrates professionalism and ability to maintain confidentiality when handling sensitive employee matters.
Must be able to manage competing demands, accept constructive feedback, while being extremely adaptable and flexible.
Must have extensive knowledge of state and federal labor and employment laws, including EEO, ADA, and FMLA.
Ability to travel as required.
Core Expertise: Possesses skill, knowledge and abilities to perform the essential duties of their role; keeps knowledge up to date.
Cultural Competency: Demonstrates awareness, sensitivity and skills in working professionally with diverse individuals, groups and communities who represent various cultural and personal background and characteristics.
Interpersonal Communication: Communicates clearly using verbal, nonverbal, and written skills in a professional context; demonstrates clear understanding and use of professional language.
Professional & Ethical Conduct: Adheres to professional values such as honesty, personal responsibility, and accountability; applies ethical concepts within scope of work and adheres to Agency policies and procedures.
Collaboration & Teamwork: Functions effectively as a member of a professional team that includes employees, clients and family members.
Problem-Solving & Decision-Making: Recognizes problems and responds appropriately; gathers information and sorts through it to identify and address root cause issues; makes timely decisions.

Nice To Haves

Professional HR certification such as PHR or SPHR preferred.

Responsibilities

Serve as a primary point of contact for employee relations matters, including performance management, disciplinary actions, and policy interpretation. Assess legal risk associated with such actions.
Provide coaching and guidance to managers on effective employee management practices, including performance improvement plans and corrective actions. Partner with Agency departments, such as Risk Management, as necessary.
Carry out comprehensive and impartial workplace investigations into employee concerns, draft investigative reports, and offer well-founded recommendations. Conduct disciplinary actions as needed.
Provide counseling and direction to employees, facilitate communication, and help recommend appropriate courses of action to resolve conflicts and issues effectively.
Ensure compliance with federal, state, and local employment laws and regulations, including EEO, ADA, FMLA, and other relevant legislation.
Ensure adherence to all relevant labor laws and regulations.
Assist in the development and updating of HR policies and procedures.
Create and share metrics related to employee relations to monitor trends and identify areas for improvement.

Benefits

Comprehensive health and Rx plans, including a zero-cost option.
Wellness program including free preventative care
Generous paid time off and holidays
50% tuition reduction at Case Western Reserve University for the MSW program
Defined benefit pension plan
403(b) retirement plan
Pet insurance
Employer paid life insurance and long-term disability
Employee Assistance Program
Support for continuing education and credential renewal
Ancillary benefits including: dental, vision, voluntary life, short term disability, hospital indemnity, accident, critical illness
Flexible Spending Account for Health and Dependent Care