HR Delivery Associate -S&G Analyst Programs

Capital One • McLean, VA

21d

About The Position

Capital One’s Students & Grads Recruiting & Programs team is at the forefront of attracting, sourcing, and developing future leaders. We aspire to provide a best-in-class experience for candidates, hiring teams, program associates, and business partners, and have a ton of fun along the way. Our culture and people are integral to our growth and success, where innovation is rewarded and you can learn from talented coworkers. The ideal candidate will have a passion for developing new talent as well as proven experience in leading projects in a well-managed way. You should be excited about the opportunity to influence strategic decisions using a data-backed approach. We are looking for team-players who are solution-oriented, are comfortable working in some ambiguity, and have excellent communication skills. Some examples of projects and responsibilities may include, but are not limited to: Talent Management Support Partner with Talent Development team lead to execute talent and performance management processes, taking the lead on project management to ensure successful cycles and proactively monitor performance trends and outcomes Interacting with HR partners, stakeholders, and managers to keep all informed and supported through performance and talent processes Help to improve Talent & Performance Management processes and resources, streamlining as needed Data, Insights & Reporting Own the end-to-end execution of our program health surveys, including survey design, distribution, analysis, and presenting stakeholder-ready insights and recommendations to program leadership to inform program roadmap, and maintain a repository of readily accessible data across program functions Drive best practices and consistency in data collection and reporting across the team, acting as a subject matter expert who guides teammates in improving their survey mechanics and analytical rigor Create and maintain high-quality data visualizations and dashboards (e.g., Google Looker Studio) to monitor key program metrics and communicate performance trends clearly and accurately Provide data and customized reporting as needed for ad hoc data requests from business partners & stakeholders

Requirements

• Strong Google Sheets and BI dashboard proficiency
• Strong organizational skills and follow-through and meticulous attention to detail
• Excellent written and verbal communication skills
• Foundational process and project management skills
• Ability to use data to tell a clear story
• Associate's degree or military experience
• At least 1 year of experience working in program or project management or at least 1 year of working in employee development or HR or a combination of both
• At least 1 year of experience with Google Suite products (Sheets, Slides, Docs)

Nice To Haves

• Bachelor's degree
• At least two years of experience in recruiting, human resources, or consulting
• Proficient knowledge of G Suite with strong skills in Google Sheets and Google Slides
• Experience working at a technology company
• Experience interpreting metrics and trends
• Experience in Campus Programs or Recruiting
• High degree of professionalism and integrity when interacting with all customer contacts
• Strong empathetic communication skills with varying levels of leaders and associates

Responsibilities

• Talent Management Support Partner with Talent Development team lead to execute talent and performance management processes, taking the lead on project management to ensure successful cycles and proactively monitor performance trends and outcomes
• Interacting with HR partners, stakeholders, and managers to keep all informed and supported through performance and talent processes
• Help to improve Talent & Performance Management processes and resources, streamlining as needed
• Own the end-to-end execution of our program health surveys, including survey design, distribution, analysis, and presenting stakeholder-ready insights and recommendations to program leadership to inform program roadmap, and maintain a repository of readily accessible data across program functions
• Drive best practices and consistency in data collection and reporting across the team, acting as a subject matter expert who guides teammates in improving their survey mechanics and analytical rigor
• Create and maintain high-quality data visualizations and dashboards (e.g., Google Looker Studio) to monitor key program metrics and communicate performance trends clearly and accurately
• Provide data and customized reporting as needed for ad hoc data requests from business partners & stakeholders

Benefits

• This role is also eligible to earn performance based incentive compensation, which may include cash bonus(es) and/or long term incentives (LTI).
• Incentives could be discretionary or non discretionary depending on the plan.
• Capital One offers a comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: Associate degree