HR Customer Service Intern - Tampa, FL

Signode • Tampa, FL

21h • $18 - $20

About The Position

The HR Customer Service Intern will support the HR Shared Services team by providing assistance with employee inquiries, HR processes, and administrative tasks. This role is ideal for someone interested in gaining hands-on experience in HR operations and HR technology systems.

Requirements

• Currently pursuing a degree in Human Resources, or related field.
• Familiarity with HRIS systems or willingness to learn.
• Strong communication and problem-solving skills.
• Detail-oriented with excellent organizational abilities.
• Proficient in Microsoft Office Suite (Word, Excel, Outlook).
• Ability to handle confidential information with discretion.

Nice To Haves

• Customer service experience is a plus.

Responsibilities

• Respond to employee questions regarding HR policies, benefits, payroll, and other HR-related topics in a timely and professional manner.
• Assist with maintaining accurate employee records in HRIS system.
• Review and approve transactions submitted via business process workflows.
• Review vendor invoices and prepare emails for management payment approval.
• Support testing of upcoming software releases and implementation of new modules.
• Help create and maintain knowledge base articles and FAQs for employee self-service.
• Participate in special HR Shared Services projects and initiatives as assigned.

Benefits

• Hands-on experience in HR operations and employee support.
• Exposure to HR technology and compliance processes.
• Opportunity to develop problem-solving and communication skills in a professional setting.

What This Job Offers

• Career Level: Intern
• Education Level: No Education Listed
• Number of Employees: 101-250 employees