HR Credentialing Specialist

Cherokee Federal•Tulsa, OK

About The Position

A government contract requires that this position be restricted to U.S. citizens or legal permanent residents. You must provide documentation that you are a U.S. citizen or legal permanent resident to qualify. Drive a high‑volume, high‑accuracy onboarding and credentialing program for medical professionals. Focus on credentialing doctors, physician assistants, and nurse practitioners. Manage onboarding for 150+ personnel, ensure complete and compliant credential and security packets, and deliver a clear, efficient employee experience from offer through MEPCOM submission and government ID issuance. Compensation & Benefits: Pay commensurate with experience. Full-time benefits include Medical, Dental, Vision, 401K, and other possible benefits as provided. Benefits are subject to change with or without notice.

Requirements

Associate’s degree.
3+ years managing an onboarding program for 150+ personnel.
Proven data entry accuracy and speed in high‑volume environments.
Hands‑on experience with onboarding software and workflows.
Experience generating executive‑ready reports and briefings.
Experience tracking multiple employees across varied onboarding stages simultaneously.
Advanced skills in Excel, MS Word, and PowerPoint.
Experience using Compass software.
Credentialing expertise for medical providers (MD/DO, PA, NP), including primary source verification, license tracking, DEA/NPI monitoring, and privileging support.
Process ownership and continuous improvement mindset; ability to map, measure, and optimize workflows.
Meticulous attention to detail; error‑free packet assembly and documentation control.
Strong communication skills; clear briefings and responsive candidate support.
Stakeholder coordination across HR, MEPS/MEPCOM, security, and program leadership.
Data management, tracking, and reporting; proficiency building trackers and dashboards in Excel.
Time management and prioritization; capable of meeting aggressive timelines.
Problem-solving and escalation; adept at resolving discrepancies and removing blockers.
Compliance awareness across healthcare credentialing, federal security processes, and privacy.
Familiarity with MEPS/MEPCOM submission processes and government ID card requirements.
Experience with Compass or similar training/credential tracking platforms.
Basics of security packet requirements and coordination with security teams.
Must pass the pre-employment qualifications of Cherokee Federal

Responsibilities

Lead end‑to‑end onboarding and credentialing for doctors, physician assistants, and nurse practitioners.
Establish and maintain standardized onboarding and credentialing checklists.
Conduct welcome briefings and serve as the primary point of contact for new hires to address questions and concerns.
Coordinate closely with Cherokee HR for support and process alignment.
Liaise with MEPS and the responsible scheduling agent to conduct warm handoffs.
Compile, review, and validate required documents for credential packets, security packets, and government ID cards; submit to MEPCOM.
Track and monitor all packets submitted to MEPCOM; resolve issues and escalate when needed.
Maintain accurate, audit‑ready employee credentialing and security records.
Track credential status for each employee; proactively notify stakeholders of expirations and requirements.
Generate dashboards, reports, and briefings on onboarding throughput, cycle times, packet accuracy, and credential status.
Analyze onboarding and credentialing processes to recommend efficiencies and improve employee experience.
Develop and coordinate training options and reminders to help employees keep credentials current.
Partner with the retention specialist to improve onboarding processes and reduce early attrition.
Coordinate training schedules; track completions and compliance requirements.
Uphold confidentiality and compliance with federal, state, and organizational policies.
Performs other job-related duties as assigned.