HR Coordinator (HRCOORD-01)

New Freedom's Career•Phoenix, AZ

19h•Hybrid

About The Position

New Freedom’s Human Resources Coordinator provides essential administrative and operational support to the HR department, ensuring smooth execution of day-to-day HR processes and functions. This HR Coordinator role requires in-depth knowledge with HR policies, procedures, and employment laws and regulations. The HR Coordinator works closely with the HR team to maintain employee records, facilitate onboarding, screen candidates, and support compliance requirements in a behavioral health setting. The HR Coordinator will be an important contributor to the HR team, helping to ensure that New Freedom is an employer of choice where we achieve our mission of inspiring successful community re-entry for all members and drive their success through compassionate, introspective, peer-driven support.

Requirements

This HR Coordinator role requires in-depth knowledge with HR policies, procedures, and employment laws and regulations.

Responsibilities

Recruitment, Onboarding, and Offboarding Ensure job openings are posted and closed in a timely, thorough, and quality manner
Complete pre-screening of candidates, assist with phone screens and scheduling of interviews as approved, and ensure candidates complete all necessary steps of the application process prior to selection
Initiate and monitor background checks, drug/alcohol screens, and other pre-employment requirements
Collect and review new hire paperwork and ensure completion of all required documents and acknowledgements, also completing the new hire checklists in a timely and accurate manner
Complete onboarding requirements, coordinating issue of company property, and issuing welcome swag or packages
Support the exit process, including scheduling and completing exit interviews, collecting equipment, and processing termination checklists in a timely, accurate, and thorough manner
Serve as a helpful resource for employee inquiries regarding forms, benefit information, processes, policies, or other basic HR information
Ensure effective problem-solving and resolution to HR-related questions, concerns, and/or inquiries
Maintain confidentiality and professionalism when handling sensitive information
Provide coverage of HR open office/support hours
Act as back-up to the HR Administrative Assistant with managing the HR inbox and HR ticketing system
Support and partner with the HR Generalist to address reasonable suspicion concerns in a confidential and effective manner
Assist with planning, coordinating, and/or facilitating employee appreciation events, All-Team/Town Hall meetings, New Hire Celebration, and other HR events and activities
Manage and administer employee benefits programs, including health insurance, retirement plans, and other company-provided benefits
Assist with the coordination, planning, and execution of benefits surveys, open enrollment sessions, answering staff questions, etc.
Manage enrollments/disenrollments in benefits in the appropriate systems, ensuring accurate and timely processing
Manage the company’s leave policies, processing FMLA, ADA, and other leave types in a timely and effective manner
Partner with the HR Generalist to manage New Hire Celebration (orientation) facilitation and ongoing enhancements, including but not limited to ensuring:
Facilitation schedules and coverage are effectively monitored and maintained
The highest quality of content and accuracy with materials and information being reviewed
Content is engaging and informative, further contributing to a positive and effective training and onboarding experience for all new employees
Help coordinate, develop, and facilitate employee training sessions and engagement activities, that are aligned with the company’s policies, procedures, and embraced leadership philosophies and approach(es)
Assist with onboarding surveys, stay interviews, exit interviews, and other employee engagement feedback processes, as assigned
Maintain employee records and documents with accuracy and confidentiality
Prepare HR reports on key metrics such as turnover/retention rates, hiring rates, employee satisfaction, and other requested metrics
Assist in managing the HR Information System(s) and ensure the utmost accuracy in data
Ensure compliance with all federal, state, and local employment laws and regulations
Assist in the implementation and enforcement of HR policies and procedures
Stay abreast of the latest HR trends, best practices, and regulatory changes, helping to ensure HR procedures comply with HIPAA, FMLA, EEOC, and local/state/federal employment regulations
Track mandatory training, licenses, certifications, and other required credentials
Support internal audits by gathering required documentation and completing regular file reviews, as assigned
Support external audits, by actively preparing for and providing any/all requested documents, as assigned
Manage and monitor credential reports and alerts in a timely, effective, and thorough manner, ensuring staff and leaders are aware of any/all expiring credentials
Provide additional notices and alerts of expiring credentials, as needed, to minimize the likelihood of unpaid credential suspensions
Assist with monitoring submitted credentials, ensuring copies are maintained in employee records and that the appropriate credential dates are updated in the HRIS for accurate reporting
Partner in a timely and effective manner with the HR Generalist and/or HR Manager for any/all required credential suspensions
Partner with the HR Administrative Assistant to monitor timekeeping records in real-time, partnering with staff and leaders to resolve any/all follow-up needed
Maintain accurate and thorough timekeeping and payroll documentation/reports
Process various aspects of payroll preparation or processing, as assigned
In addition, all other duties as assigned.

Benefits

Competitive pay rates – including shift differential for eligible shifts/positions
Comprehensive medical coverage (including dependents/family) – majority company-paid
Short Term Disability, Life Insurance, Employee Assistance Program – company-paid
401K – With a company match
Dental, Vision, and Supplementary Insurance – available at low cost to employees
Paid Time Off
Paid Sick Time
Paid Holidays – including 2 extra Floating Holidays
10-hour shifts with three days off – for eligible departments/positions
Onsite meals, snacks, and drinks – complimentary for employees
Onsite gym services – complimentary for employees
Onsite professional training opportunities/certifications/continuing education