HR Coordinator

TRANZACT • Charlotte, NC

5d • Hybrid

About The Position

As an HR Coordinator, you'll play a pivotal role in driving our employee experience forward—from onboarding to employee engagement and compliance. You’ll be an essential point of contact for Sales Agents, leading with empathy and clarity in a fast-moving, dynamic environment. The HR Coordinator is an essential part of a dynamic HR team that fosters collaboration, consistency, engagement and our TRANZACT “Be Real” values.

Requirements

• An associate’s or bachelor’s degree in Human Resources or related field plus 1+ years of relevant HR experience
• Excellent written and verbal communication skills
• Strong ability to collaborate effectively with key stakeholders
• A proactive, motivated mindset with a passion for following processes and delivering outcomes
• Ability to maintain objectivity, view situations from a broad perspective, and remain composed
• Strong ability to handle sensitive information with discretion and maintain strict confidentiality
• Ability to collaborate effectively with individuals in multiple locations through virtual platforms.

Nice To Haves

• Experience within a call center environment
• Fluent in Spanish

Responsibilities

• Serve as a primary HR point of contact for Sales Agents to deliver consistent, sound guidance with empathy.
• Lead ADA-related conversations with Sales Agents, including the distribution and collection of paperwork, follow-ups, and outcome communication, partnering with internal HR partners in complex situations.
• Support employee relations matters by capturing initial details, escalating issues appropriately, and assisting the HR team with investigation preparation—creating timelines, organizing documentation, and taking notes during formal proceedings.
• During high-volume recruitment season, participate in weekly on-site recruitment events to organize candidate flow and post-interview communications.
• Champion employee engagement events in the site by assisting with coordination and execution while emphasizing a culture that values employees.
• Perform additional responsibilities as assigned by the HR leadership team.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: Associate degree
• Number of Employees: 5,001-10,000 employees