HR Coordinator I-9 Specialist (Bilingual)

NFM & J LP•Tampa, FL

2d•Remote

About The Position

The Facilities Group (TFG), headquartered in Tampa, FL, is a family of commercial facilities maintenance companies, providing best-in-class service to over 25,000 locations across the country. The Facilities Group partners with the premier local, regional, and national facility service providers while maintaining brand legacy and driving high-powered technology. The Facilities Group family of companies has 17 offices throughout the United States and provides comprehensive suite of janitorial and maintenance services to a variety of end markets including commercial, distribution, logistics, aviation, education, finance, industrial and healthcare facilities. Our principle of providing best in class service not only guides how we treat our clients but is also the foundation of our company culture. We understand the importance of maintaining an exciting culture for our employees and believe in creating an empowering professional environment with a sense of community and opportunity. Job Summary: The Human Resources Coordinator I-9 Specialist supports the organization’s talent and compliance functions by managing all activities related to Form I 9 Section 2 completion, E Verify processing, remote employment verifications, and the resolution of Tentative Non-confirmations (TNCs). This role ensures timely, accurate, and compliant onboarding documentation while providing exceptional service to new hires, managers, and HR partners. Additional onboarding duties will be assigned based on business needs. This role is remote based in Central or Mountain Standard Time

Requirements

1–2 years of HR, onboarding, compliance, or administrative experience.
Must be bilingual in English/Spanish
Strong understanding of Form I 9 requirements, Section 2 completion, and E Verify processes.
Experience in handling remote verifications and TNC case management.
High attention to detail with strong organization and follow-through.
Ability to communicate clearly and professionally with employees at all levels.
Proficiency with Microsoft Office and HRIS systems. ADP Preferred.
Experience working in a multi-state environment.
Knowledge of DHS or USCIS compliance updates.
Experience in a high-volume onboarding or shared services HR environment.

Responsibilities

Complete and validate Section 2 of Form I 9 for all new hires in accordance with DHS and USCIS requirements
Review identity and work authorization documents for accuracy and acceptability
Ensure Section 2 is completed within required timelines
Apply consistent standards across all brands and locations
Maintain compliant documentation practiced and retention standards
Create and manage E-Verify cases for all new hires
Ensure timely case submission following I-9 completion
Monitor case statuses and follow required resolution steps
Maintain proper E-Verify documentation and audit trail
Manage Tentative Non-Confirmation (TNC) cases end-to-end
Notify employees promptly and in accordance with E-Verify requirements.
Provide required notices and explain employee rights and next steps
Track employee action deadlines and agency responses.
Maintain documentation of all communication and resolutions
Conduct remote I-9 verifications using approved DHS/USCIS methods.
Coordinate authorized representatives or approved alternative verification processes
Ensure compliance with current federal rules governing remote verification
Maintain documentation validating remote verification eligibility and completion
Perform regular internal audits of I-9 records for accuracy, completeness, proper signatures, and dates
Partner with HR leadership on audit findings, remediation, and risk mitigation
Assist with new hire onboarding tasks such as scheduling, documentation collection, system setup, and orientation support.
Deliver a consistent and positive onboarding experience by guiding new hires through required steps and responding to inquiries.
Collaborate with HR team members to ensure seamless, well-coordinated onboarding workflows across the organization.
Maintain employee records in HRIS and ensure data accuracy for new hire entries.
Provide administrative support for HR projects, process improvements, and compliance initiatives.
Maintain confidential employee information with discretion and adherence to data privacy requirements.
Support process documentation, standard operating procedures, and training materials related to onboarding and employment verification.