HR Business Partner

Margaritaville Resort Casino • Bossier City, LA

8h • Onsite

About The Position

PENN Entertainment is seeking talent that believes in having fun within an exciting, fast-paced entertainment industry. The company values a diverse workforce and is committed to career growth and support for its team members. The Total Rewards package includes wellness programs for financial, physical, and mental well-being. Compensation is based on knowledge, skills, and experience, with benefits like day-one medical coverage, 401(k) matching, annual performance bonuses, and paid time off that increases with tenure. The HR Business Partner is responsible for assisting in directing HR department operations and staff, developing and managing operational goals, and monitoring performance and profit objectives.

Requirements

• Bachelor’s degree (B.A./B.S.) in Human Resources Management or related field from four-year college or university
• Five (5) or more years of experience as a Human Resources Generalist
• Excellent written and verbal communication skills
• Fluent and literate in English
• Ability to maintain a high level of confidentiality and professionalism
• Advanced computer skills including proficiency Microsoft Office applications (Word, PowerPoint, Excel, and Outlook)
• Ability to maintain a high level of energy and take a proactive and strategic approach to dealing with issues
• Excellent organizational and interpersonal skills
• Ability to write reports, business correspondence, and procedure manuals
• Ability to effectively present information and respond to questions from groups of managers, clients, customers, and the general public
• Ability to interact with guests, staff, and colleagues and resolve problems and conflicts in a diplomatic and tactful manner
• Demonstrated intermediate level of competence in the areas of ambition, customer service, engagement, leadership, business reasoning, and emotional intelligence
• Ability to work collaboratively and communicate effectively with team members at all levels of the organization
• Ability to meet deadlines and effectively manage multiple priorities in a demanding work environment
• Flexible to work all shifts, including nights, weekends, and holidays, as business needs dictate

Nice To Haves

• PHR or SPHR professional certification
• iCiMS and UltiPro experience

Responsibilities

• Assisting in directing the operations and staff of the HR department.
• Develops, implements, and manages operational goals and monitors achievements of performance and profit objectives.
• Creates effective and efficient schedules, while maintaining labor costs, meeting staffing objectives, and achieving guest satisfaction.
• Develops and maintains productive, informative, and respectful relationships that support achievement of business-focused results with assigned departments.
• Serves as business partner to various client groups.
• Understand the organizational structure for each department; develops and maintains knowledge of the business unit needs; provides HR support to team members at all levels of the organization.
• Assists in ensuring that property HR SLA’s are followed and met.
• Identifies and develops strategies for client groups with respect to turnover, retention, staff development, engagement, employee relations, guest service, compensation, wellness, and performance management issues.
• Identifies and establishes partnerships with local workforce development groups, colleges, and community outreach organizations.
• Partners with top HR leader and other members of the HR team in monthly budget reconciliations, P&L review, and approving departmental purchasing.
• Responsible for assisting in the budget process for the department by providing recommendations; ensures compliance to departmental budget initiatives; reports budget concerns to manager.
• Partners with top HR executive to determine Human Resources strategy.
• Analyzes property trends and metrics relative to engagement, turnover, staff development, etc., in partnership with HR team and develops solutions, programs, and policies as necessary.
• Manages and resolves employee and/or labor relations issues; conducts effective, thorough, and objective investigations in cases of grievances, harassment, employee concerns, or EEOC issues.
• Maintains in-depth knowledge of legal requirements related to day-to-day management of employees, reducing legal risks and ensuring regulatory compliance.
• Provides performance management (coaching, counseling, career development, corrective action, performance reviews, and terminations) guidance/counsel to client groups and their teams to ensure compliance with law, regulations, and internal policy/procedure.
• Maintains current knowledge of HR policies, programs, laws, and regulations.
• Develops reports and other key metrics, including but not limited to, the monthly HR Scorecard, Strategic Plan, or other identified HR analytics.
• Facilitates training and development programs and delivers results that correspond with established goals; analyzes results from programs and redirects as necessary for talent development purposes.
• Enthusiastically supports, actively promotes, and demonstrates superior customer service in accordance with departmental and company standards and programs.
• Responsible for ensuring regulatory compliance within area of authority and reporting potential issues to management.
• Maintains strict confidentiality in all departmental and company matters.

Benefits

• Competitive Total Rewards package
• Wellness programs designed to support our team members' financial, physical, and mental well-being
• Day-one medical coverage
• 401(k) matching
• Annual performance bonus
• Paid time off is earned according to the local policy and increases with the length of employment
• Career growth and support

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Number of Employees: 1-10 employees