HR Business Partner (41703)

GOODWILL INDUSTRIES OF CENTRAL FLORIDA INCOrlando, FL

About The Position

The HR Business Partner (HRBP) provides strategic, consultative support to assigned business units/sites, aligning people practices to operational goals. This role partners with assigned business units/sites to improve employee engagement, strengthen leadership capability, mitigate risk, and drive workforce readiness. The HRBP serves as a trusted advisor who leverages data, insights, and collaboration with HR centers of expertise (Talent Acquisition, Learning & Development, Total Rewards, and Compliance) to design and implement integrated solutions that enhance retention, development, and overall business performance.

Requirements

  • Bachelor’s degree in Human Resources, Business Administration, or related field required. Additional years of experience may be substituted for formal education.
  • 6+ years of progressive HR experience, with at least 3 years in a consultative HRBP or strategic HR role.
  • Experience in employee relations, talent management, organizational effectiveness, and leadership coaching.
  • Strong knowledge of federal and Florida employment laws and HR best practices.
  • Ability to build trust, influence leaders, and coach for performance.
  • Skilled at using data to diagnose issues and drive evidence-based solutions.
  • Understands financial drivers, operational priorities, and workforce implications.
  • Ability to guide leaders and employees through organizational change.
  • Promotes inclusion, respect, and alignment with GICF’s mission and values.
  • Strong interpersonal, written, and presentation skills with ability to interact at all levels.
  • Valid Florida Driver’s License with satisfactory driving record.

Nice To Haves

  • SHRM-CP/PHR preferred, SHRM-SCP/SPHR Strongly preferred

Responsibilities

  • Serve as the primary HR advisor to assigned business units/sites.
  • Partner with leaders to identify workforce needs, assess organizational effectiveness, and align HR strategies with business priorities.
  • Provide coaching to leaders to strengthen management capability and build high performing, engaged teams.
  • Lead investigations and resolve complex employee relations issues with a root-cause mindset.
  • Ensure consistent, fair, and legally compliant practices.
  • Anticipate risks and partner with Leadership to proactively address potential concerns.
  • Provide guidance on policy interpretation and conflict resolution.
  • Collaborate with Learning & Development to assess capability gaps and implement development solutions.
  • Partner with Talent Acquisition on workforce planning, succession planning, and leadership readiness.
  • Support leaders in conducting effective performance management conversations and building strong talent pipelines.
  • Partner with business leaders and L&D to analyze engagement data, identify themes, and implement targeted action plans.
  • Coach leaders on practices that foster trust, recognition, inclusion, and accountability.
  • Support organization-wide initiatives that promote Goodwill’s mission, values, and culture.
  • Use data and workforce metrics (turnover, engagement, productivity) to influence decisions and measure the impact of HR interventions.
  • Recommend process improvements, new tools, and innovative practices to elevate the employee experience and improve business outcomes.
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