HR Business Partner

First Help Financial•Needham, MA

3h•Remote

About The Position

First Help Financial, voted and certified as a “Great Place to Work” by our workforce for five years in a row, is adding a new Business Partner to our People Operations department to accommodate our remarkable growth! The Strategic HR Business Partner (HRBP) is a trusted advisor to leaders and a key driver of people strategy across assigned business units. This role goes beyond transactional HR support and focuses on organizational effectiveness, leadership development, workforce planning, and culture execution. You will partner directly with senior leaders to translate business goals into people strategies that improve performance, retention, and engagement, while ensuring compliance and consistency across the organisation.

Requirements

Bachelor’s degree in Human Resources, Business, or a related field required
7+ years of HR Business Partnering experience
Proven experience partnering with senior leaders in a fast growing or evolving organization
Strong working knowledge of employee relations, performance management, and employment law
Ability to balance empathy with business judgment and accountability
Excellent communication, coaching, and influencing skills
Experience using HRIS and people analytics to inform decision making
Strong understanding of foundational HR principles and best practices.
Excellent written and verbal communication skills.
Proficiency in Microsoft Office Suite, including Excel.
Strong organizational and time management skills, with attention to detail.
Ability to handle sensitive and confidential information with integrity and professionalism.

Nice To Haves

Master’s preferred
Rippling preferred

Responsibilities

Serve as a trusted thought partner to leaders on organizational design, workforce planning, and team effectiveness
Coach leaders on performance management, employee relations, change management, and leadership effectiveness
Partner with leadership on proactive retention and engagement
Drive consistent performance management practices, including goal setting, feedback, development planning, and corrective action when needed
Support talent reviews, succession planning, and internal mobility initiatives
Identify capability/skill gaps and partner with department leadership to deliver targeted solutions
Lead complex employee relations matters with professionalism, consistency, and sound judgment
Promote a positive, inclusive, and high performance culture aligned with First Help Financial’s values
Support leaders through organizational change, growth, and transformation initiatives
Use people metrics and insights (engagement, turnover, performance, etc.) to inform decisions and influence leaders
Identify trends and recommend actionable solutions that improve business outcomes
Partner with People Operations to translate data into executive ready insights
Ensure people practices align with federal, state, and local employment laws
Partner with People Ops leadership on policy development, interpretation, and consistent application

Benefits

Generous salaries
Competitive health and welfare benefits (medical, dental, vision, LTD/STD, Identity theft, paid parental leave and much more)
Paid vacation
401(k) match
Tuition reimbursement
Social activities
Monthly lunches
Robust employee recognition and talent development program to enhance your career with us
Maintaining a healthy work-life balance
Opportunity for career growth due to company growth
Investment in employee career plans