HR Business Partner

OnPoint Credit Union • Portland, OR

9d

About The Position

OnPoint is the largest community owned credit union in Oregon – and we’re growing! Our growth provides great opportunities for you to reach your personal and professional goals. We value enthusiasm, commitment to outstanding performance, and providing opportunities to truly make a difference. If you are looking to join a team of dedicated, collaborative, and passionate individuals, OnPoint is looking for our next HR Business Partner to join our People Team. We invite you to explore and grow your career with us! JOB SUMMARY: You are an influencer and problem solver. You demonstrate flexibility with your communication style. You can see the big picture and can translate vision into actionable advice. The OnPoint HR team is looking for a new member to provide amazing service to our employees. The Human Resources Business Partner (HRBP) serves as a strategic and consultative partner to our Retail (Branch) and Back Office teams, ensuring that our people strategy aligns with the Credit Union’s operational goals. This role is responsible for assessing business needs and delivering tailored HR solutions that drive employee performance, engagement, and retention. The ideal candidate will manage employee relations for their designated teams and utilize our modern HR technology stack - including Culture Amp for engagement and Quantum Workplace for performance management—to transform data into actionable growth strategies. By blending an understanding of financial services operations with a human-centric approach, the HRBP acts as a trusted advisor to leadership, fostering a high-performance culture that empowers our staff to provide exceptional service to our members.

Requirements

• HR Tech Proficiency: Direct experience working with Culture Amp and Quantum Workplace (or closely related platforms). You should be comfortable navigating these tools to manage performance cycles and analyze engagement trends.
• Client Group Support: Proven track record of supporting diverse teams, specifically across retail (customer-facing) and back-office (administrative/technical) environments.
• Relationship Management: Strong ability to build trust with employees at all levels, from tellers and loan officers to department executives.
• Demonstrate knowledge in Oregon and Washington state leave laws (Paid Leave Oregon, WA PFML, FMLA) with proven ability to guide compliant leave administration and manage complex leave scenarios.
• Maintain current knowledge of federal and state employment laws including EEOC, ADA, Title VII, and wage/hour regulations to ensure compliant HR practices and advise leadership on risk mitigation.
• Education: Bachelor’s degree in HR, Business, or a related field. Professional certification (SHRM-CP or PHR) is preferred.
• Bachelor’s degree in human resources or combination of education and equivalent experience
• 5+ years of progressive HR experience, with a minimum of 3 years in a dedicated HR Business Partner role.
• Demonstrated knowledge serving as an administrator in various HR systems (Engagement, Performance Manager and/or HRMS Platform)

Nice To Haves

• Previous HR Business Partner experience in a financial services institution.
• Bachelor's degree in human resources or related degree
• PHR certificate

Responsibilities

• Retail & Corporate Office Partnership: Act as a strategic advisor to Retail Branch and Corporate Office Leadership and employees. You will provide guidance on workforce planning, team dynamics, employee relations, and the unique staffing challenges inherent to financial services.
• Consultative Support: Apply a consultative approach to diagnose business challenges and deliver tailored people solutions. You will act as a trusted advisor to leadership, using active listening and critical thinking to influence decision-making and drive organizational change.
• Employee Relations Management: Serve as the primary point of contact for employee relations for your designated teams. This includes providing coaching on conflict resolution, conducting thorough investigations, and advising managers on performance interventions and disciplinary actions.
• Driving Engagement: Utilize your experience with engagement software, (i.e - Culture Amp) to interpret engagement data. You will work alongside leaders to translate survey results into actionable initiatives that improve the employee experience and retention
• Performance Management: Facilitate a culture of continuous feedback by leveraging performance management software. You will coach managers on setting effective goals and conducting impactful performance conversations.
• HR Technology Mastery: Effectively utilize the full HR technology stack—including Engagement platforms, Performance Management software, and HRIS—to extract data-driven insights, streamline people processes, and ensure the successful adoption of HR tools across designated business units.
• Policy & Compliance: Ensure all people-related practices across branches and support departments comply with labor laws and credit union regulatory requirements.
• Demonstrated ability to influence all levels of leadership and to build and leverage internal and external networks and resources.
• Other HR related projects as needed to support the business lines.
• Proven problem-solving and organizational consulting skills.
• Additional projects, responsibilities, or other duties assigned.

Benefits

• OnPoint employees are rewarded, acknowledged and appreciated!
• We take care of our Members, and OnPoint takes care of us by offering employees a generous vacation package, incentives, competitive hourly pay, 100% - paid employee medical, dental and vision premiums, Tri-Met / parking passes, 401k matching, tuition reimbursement and more!

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level