HR Benefits & IT Specialist

CHESS

About The Position

The HR IT & Benefits Specialist supports the Human Resources department by managing HR technology systems, workday and administering employee benefits programs for faculty, staff, and administrators. This role ensures accurate HR data management, optimizes HR systems functionality, supports reporting and compliance requirements, and delivers high-quality service to employees regarding benefits enrollment and related inquiries. The HR IT & Benefits Specialist serves as the functional lead for the College’s Workday Human Capital Management (HCM) system. This role ensures optimal configuration and utilization of Workday modules—including Core HCM, Benefits, Payroll, Time Tracking, and Absence—while maintaining compliance and delivering exceptional service to employees. As part of a community college environment, this position plays a critical role in supporting a diverse workforce dedicated to student success and community engagement.

Requirements

Bachelor’s degree in Human Resources, Business Administration, Information Systems, related field or the equivalent of 4 years’ experience.
3–5 years of progressive benefits experience
Strong understanding of employee benefits regulations and compliance.
Advanced proficiency in Microsoft Excel.
Excellent analytical, organizational, and customer service skills.
Ability to manage confidential information with discretion.

Nice To Haves

Experience in higher education or public sector environment.
Human resources, training or benefits experience preferred.
Experience with data visualization or HR analytics tools.
Benefits Management experience required.

Responsibilities

HR Information Systems (HRIS) Administration Serve as the primary administrator for the College’s HRIS, payroll, and benefits systems.
Maintain employee data integrity, system security, and workflow processes.
Coordinate system upgrades, testing, and implementation of new HR technology tools.
Generate standard and ad hoc HR reports for compliance, audits, and leadership decision-making.
Develop and maintain HR dashboards and metrics.
Train HR staff and end-users on system functionality.
Troubleshoot HRIS-related issues and coordinate with IT and vendors as needed.
Benefits Administration Administer employee benefit programs including health, dental, vision, life insurance, retirement plans, disability, and leave programs.
Coordinate annual open enrollment, including system configuration and employee communication.
Process enrollments, life events, and eligibility changes accurately and timely.
Serve as liaison between employees and benefit vendors.
Reconcile benefits billing and ensure accurate payroll deductions.
Ensure compliance with federal, state, and local regulations (e.g., ACA, FMLA, COBRA, HIPAA).
Maintain benefits documentation and reporting requirements.
Compliance & Reporting Ensure compliance with applicable employment laws and regulations.
Assist with audits, data requests, and regulatory reporting.
Maintain accurate records in accordance with institutional policies.
Employee Support & Service Provide guidance to employees regarding HR systems access and benefits options.
Help to develop user-friendly guides and training materials.
Deliver high-quality customer service in a confidential and professional manner.
Participate in professional development workshops and conferences to improve program outcomes and completion.
Performs other duties as assigned.
Process Improvement Identify opportunities to streamline HR processes using technology.
Recommend enhancements to improve system efficiency and user experience.
Participate in cross-functional projects supporting institutional goals.