HR Associate

athenahealth • Boston, MA

1d • $56,000 - $96,000

About The Position

Join us as we work to create a thriving ecosystem that delivers accessible, high-quality, and sustainable healthcare for all. Business Title: HR Associate Role Summary: Join the athenahealth askHR team as an HR Associate. askHR serves as the primary point of contact for HR Service Delivery at athenahealth. Reporting to the askHR Senior Manager, you will be part of a dynamic team that is responsible for providing front line customer service to over 7,000 employees Globally at the forefront of healthcare technology. Team Summary: Our global team of askHR associates is dedicated to assisting employees and delivering exceptional HR services. We collaborate with our centers of excellence and partner organizations to support employees throughout the entire employment lifecycle, from Recruiting and Onboarding to Compensation and Benefits, Talent Development, and Payroll. Essential Job Responsibilities: Process HR transactions within Workday, including onboarding, offboarding, job changes, and data updates. Support Workday troubleshooting, reporting, and process optimization in collaboration with HR Centers of Excellence. Serve as an SME (Subject Matter Expert) for Workday functionality within the HR Shared Services team. Respond to HR inquiries, ensuring timely and accurate resolution of employee requests. Manage HR documentation, including offer letters, employment verifications, and employee records requests. Partner with Payroll, Compensation, and HR Business Partners to ensure seamless employee lifecycle processes. Maintain HR data integrity and generate reports to support leadership decision-making. Additional Job Responsibilities: Identify opportunities to enhance team efficiency and improve HR delivery. Assist with HR compliance audits, ensuring adherence to labor laws and company policies. Contribute to HR projects, including process automation and policy standardization. Work closely with the Product & Platform team to improve employee experience and support enabling the use of new technology across HR. Expected Education & Experience: Bachelor's degree preferred or equivalent experience. 3-5 years of professional experience, preferably in HR. Strong experience with Workday HRIS, including data entry, troubleshooting, and reporting. Excellent attention to detail, problem-solving skills, and ability to handle sensitive employee data. Strong communication and stakeholder management skills. Proficiency in Microsoft Office, including strong Excel and PowerPoint skills preferred. Knowledge of automation and AI tools and experience utilizing artificial intelligence to improve and automate processes in a business environment. HR certification preferred (PHR, SHRM-CP). Expected Compensation $56,000 - $96,000 The base salary range shown reflects the full range for this role from minimum to maximum. At athenahealth, base pay depends on multiple factors, including job-related experience, relevant knowledge and skills, how your qualifications compare to others in similar roles, and geographical market rates. Base pay is only one part of our competitive Total Rewards package - depending on role eligibility, we offer both short and long-term incentives by way of an annual discretionary bonus plan, variable compensation plan, and equity plans. About athenahealth Our vision: In an industry that becomes more complex by the day, we stand for simplicity. We offer IT solutions and expert services that eliminate the daily hurdles preventing healthcare providers from focusing entirely on their patients — powered by our vision to create a thriving ecosystem that delivers accessible, high-quality, and sustainable healthcare for all. Our company culture: Our talented employees — or athenistas, as we call ourselves — spark the innovation and passion needed to accomplish our vision. We are a diverse group of dreamers and do-ers with unique knowledge, expertise, backgrounds, and perspectives. We unite as mission-driven problem-solvers with a deep desire to achieve our vision and make our time here count. Our award-winning culture is built around shared values of inclusiveness, accountability, and support. Our DEI commitment: Our vision of accessible, high-quality, and sustainable healthcare for all requires addressing the inequities that stand in the way. That's one reason we prioritize diversity, equity, and inclusion in every aspect of our business, from attracting and sustaining a diverse workforce to maintaining an inclusive environment for athenistas, our partners, customers and the communities where we work and serve. What we can do for you: Along with health and financial benefits, athenistas enjoy perks specific to each location, including commuter support, employee assistance programs, tuition assistance, employee resource groups, and collaborative workspaces — some offices even welcome dogs. We also encourage a better work-life balance for athenistas with our flexibility. While we know in-office collaboration is critical to our vision, we recognize that not all work needs to be done within an office environment, full-time. With consistent communication and digital collaboration tools, athenahealth enables employees to find a balance that feels fulfilling and productive for each individual situation. In addition to our traditional benefits and perks, we sponsor events throughout the year, including book clubs, external speakers, and hackathons. We provide athenistas with a company culture based on learning, the support of an engaged team, and an inclusive environment where all employees are valued. Learn more about our culture and benefits here: athenahealth.com/careers https://www.athenahealth.com/careers/equal-opportunity United by our mission and driven by our entrepreneurial spirit, our work at athenahealth is collaborative, transformative, and above all, it’s meaningful. Our employees take pride in using technology and data-driven insights to inspire changes that will make the U.S. healthcare system better for everyone, including your friends, family and maybe even you. Notice to Job Seekers/Job Candidates: Recruitment Fraud Alert Please be aware of questionable job offers that are not affiliated with athenahealth. athenahealth has been made aware of unauthorized career opportunities offered by individuals posing as representatives of larger U.S. companies, including athenahealth. The fictitious jobs are advertised on employment-search websites, such as Indeed.com and Craigslist.com, and prospective employees are required to share their personal and financial information (e.g. credit card, bank information), provide copies of their government-issued identification, and/or send money for application fees, processing charges or work permits. The victims who are told they are "hired" are often instructed to deposit a check (which is later returned as fraudulent) into their own account and to forward overpayment to individuals - usually via wire transfer. Important information for job seekers: athenahealth has a formal application process and we do not request you to interview on a Google Hangout or via text messaging. athenahealth will never request money for the opportunity to apply or work for athenahealth. athenathealth does not require completion of tax forms, bank account or credit card information as part of the recruiting process. If you feel that you have been a victim of such a scam, please send an email to: [email protected]

Requirements

• Bachelor's degree preferred or equivalent experience.
• 3-5 years of professional experience, preferably in HR.
• Strong experience with Workday HRIS, including data entry, troubleshooting, and reporting.
• Excellent attention to detail, problem-solving skills, and ability to handle sensitive employee data.
• Strong communication and stakeholder management skills.
• Proficiency in Microsoft Office, including strong Excel and PowerPoint skills preferred.
• Knowledge of automation and AI tools and experience utilizing artificial intelligence to improve and automate processes in a business environment.

Nice To Haves

• HR certification preferred (PHR, SHRM-CP).

Responsibilities

• Process HR transactions within Workday, including onboarding, offboarding, job changes, and data updates.
• Support Workday troubleshooting, reporting, and process optimization in collaboration with HR Centers of Excellence.
• Serve as an SME (Subject Matter Expert) for Workday functionality within the HR Shared Services team.
• Respond to HR inquiries, ensuring timely and accurate resolution of employee requests.
• Manage HR documentation, including offer letters, employment verifications, and employee records requests.
• Partner with Payroll, Compensation, and HR Business Partners to ensure seamless employee lifecycle processes.
• Maintain HR data integrity and generate reports to support leadership decision-making.
• Identify opportunities to enhance team efficiency and improve HR delivery.
• Assist with HR compliance audits, ensuring adherence to labor laws and company policies.
• Contribute to HR projects, including process automation and policy standardization.
• Work closely with the Product & Platform team to improve employee experience and support enabling the use of new technology across HR.

Benefits

• Along with health and financial benefits, athenistas enjoy perks specific to each location, including commuter support, employee assistance programs, tuition assistance, employee resource groups, and collaborative workspaces — some offices even welcome dogs.
• We also encourage a better work-life balance for athenistas with our flexibility.
• In addition to our traditional benefits and perks, we sponsor events throughout the year, including book clubs, external speakers, and hackathons.
• We provide athenistas with a company culture based on learning, the support of an engaged team, and an inclusive environment where all employees are valued.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Number of Employees: 5,001-10,000 employees