HR Assistant

Pacific Northwest National Laboratory • Richland, WA

10d

About The Position

PNNL’s Human Resources organization is comprised of over 100 plus committed professionals working to advance the interests of the lab and support scientific discovery and excellence. HR is engaged in a transformational journey to help PNNL meet its talent acquisition and retention goals through innovative benefits, compensation, learning, and workforce programs.

Requirements

• High school diploma/GED and 6 years of relevant experience -OR-
• AA or higher and 4 years of relevant experience
• Demonstrated customer service skills.
• Ability to work independently and complete work on-time and accurately.
• Ability to protect and keep personally identifiable information (PII) and other information confidential.
• A positive demeanor, strong communication skills, and keen attention to detail with the demonstrated ability to team well and communicate effectively with others.

Nice To Haves

• A Bachelor’s degree in Human Resources or related field.
• Human Resources administrative work experience.
• Experience in a shared services environment.
• Proficiency in Microsoft Office Suite.

Responsibilities

• Processes HR related transactions with accuracy by performing tasks such as collecting required information/documentation as needed from employees, managers, and/or others in HR; performing data entry; sending documents and correspondence; and other related tasks.
• Responds to phone, chat and email inquiries from staff and managers at all levels.
• Ensures that pertinent information is gathered prior to providing a response.
• Resolves questions and issues by accessing information in multiple systems including PeopleSoft and other internal systems.
• Escalates customer inquiries to Tier 2 Subject Matter Experts (SME) and/or Centers of Expertise when specific, in-depth functional knowledge is required.
• Follows desktop procedures and understanding of PNNL policies.
• Assumes additional responsibilities as assigned.

Benefits

• Employees and their families are offered medical insurance, dental insurance, vision insurance, robust telehealth care options, several mental health benefits, free wellness coaching, health savings account, flexible spending accounts, basic life insurance, disability insurance, employee assistance program, business travel insurance, tuition assistance, relocation, backup childcare, legal benefits, supplemental parental bonding leave, surrogacy and adoption assistance, and fertility support.
• Employees are automatically enrolled in our company-funded pension plan and may enroll in our 401 (k) savings plan with company match.
• Employees may accrue up to 120 vacation hours per year and may receive ten paid holidays per year.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: Associate degree