HR Assistant

Greater Cleveland Food Bank Inc•Cleveland, OH

just now•$45,000 - $48,000

About The Position

The Human Resources Assistant provides administrative, coordination, and front-line support to the Human Resources department. Reporting to the Director of Human Resources, this role serves as an initial point of contact for employees, assists with onboarding and employee communications, supports HR systems and records, and helps coordinate employee events. The HR Assistant plays a key role in delivering timely, accurate, and customer-focused HR services.

Requirements

Associate’s degree in HR, Business, Communications, Psychology, or related field required; Bachelor’s degree preferred.
Minimum of 2 years of administrative or HR support experience; customer service experience required.
Strong interpersonal, organizational, and problem-solving skills.
Proficiency with word processing, spreadsheet, and database software required
Ability to manage multiple priorities in a fast-paced environment while maintaining accuracy.
Willingness and ability to work beyond normal business hours when necessary.
Demonstrated ability to maintain confidentiality and exercise sound judgment.
Unencumbered driver’s license and ability to work at multiple worksites is required.
Demonstrated ability to work in an environment that values the contributions and perspectives of individuals from varied backgrounds, experiences and perspectives.

Nice To Haves

Experience managing and processing employee records using a cloud-based HRIS is preferred.

Responsibilities

Serves as a first point of contact for employees with HR-related questions; assesses needs and directs inquiries to the appropriate HR staff, policy, or resource.
Resolves routine, non-complex employee issues such as timekeeping assistance, PTO balances, ID badges, and general HR navigation.
Provides customer-focused support while maintaining confidentiality.
Assists with the Intern Hiring Program and the Temp to Hire Program by maintaining records, managing correspondence and scheduling related events, meetings, etc.
Assists with the completion of background checks, hiring screens, and offer letters
Prepares onboarding materials and communications for new hires.
Schedules onboarding sessions for new hires.
Coordinates uniform, boot, badge, and equipment orders; maintains inventory and places replenishment orders.
Assists with alcohol and drug testing according to policy
Audits Motor Vehicle Report and insurance information
Assists with offboarding logistics, including exit interview, as well as additional documentation as directed.
Creates, maintains, and retrieves confidential employee records.
Performs data entry and updates in HRIS and other HR systems.
Maintains organizational charts
Generates routine reports in preparation for staff meetings, etc.
Manages staff communications related to wellness challenges, birthdays, anniversaries, and internal announcements.
Maintains and updates internal communication tools (e.g., JumboTron, Paylocity, flyers).
Assists with employee recognition programs and engagement initiatives.
Supports planning and execution of employee events, meetings, retreats, and celebrations.
Places and tracks orders for event-related goods and services according to approved plans.
Maintains records for purchases made and reports them in the division expense reports.
Reconciles and processes HR invoices.
Supports and participates in continuous improvement initiatives (LEAN, Kaizen, 5S, or similar).
Suggests improvements to HR processes and administrative workflows.