HR Assistant/Front Desk Receptionist

Bridgewell • Peabody, MA

6d

About The Position

Bridgewell strengthens communities by providing an unmatched range of social and human services that empower people with disabilities and other life challenges to live safe, self-directed, and productive lives. Bridgewell delivers support through community housing, day programs, outpatient treatment, recovery services, education, and employment training. We're committed to helping people in need, from those with autism to people with substance use disorders, become engaged members of their communities. Bridgewell is also the industry leader in developing innovative offerings responding to unmet or emerging needs.
Our employees take pride in making every day count to its fullest. They are committed to adding value to the lives of the people we support, and they bring energy, ideas, and a passion for service. Does this describe you? Then please consider joining our incredible team!
Connecting People with Possibilities
Mission: Bridgewell inspires hope and empowers people experiencing life challenges to achieve their fullest potential.
Summary: Supports Bridgewell's mission by providing front desk reception to all visitors who contact the main office by telephone or in person and administrative support to the Human Resources department in various tasks and projects related to employee on-boarding, employee engagement and recognition, scheduling meetings and investigations, reporting and employee files compliance.

Requirements

• Must have a High School diploma or GED. Associate's degree is preferred.
• Prior experience managing front desk reception is required.
• Excellent written and oral communication skills.
• Excellent customer service and problem-solving skills.
• Ability to prioritize and strong organizational skills.
• Strong working knowledge of Microsoft Word, Excel and PowerPoint is required.
• Strong team player, with a positive and can-do attitude who can collaborate effectively with a multi-disciplinary team.
• Must be able to drive a vehicle.
• Requires acceptable CORI results according to Bridgewell policy.

Nice To Haves

• Prior experience in Human Resources will be preferred.

Responsibilities

• Answers and directs phone calls to the appropriate person within the organization.
• Provides exceptional customer support to all visitors in the organization, greeting and assisting visitors in a respectful and engaging manner.
• Sorts and distributes incoming and outcoming mail.
• Keep the reception area, the mailroom, and the supply closet well organized and decorated creating a welcoming and engaging environment.
• Proactively orders and stocks supplies, postage stamps, etc. and keeps track of inventory to ensure that supplies are available in a timely manner.
• Supports the Chief Human Resources Officer with Employee Engagement activities, events, and newsletters; prepares and distributes birthday cards, oversees the employee years of service recognition process and celebration, and other activities as assigned.
• Assists the Human Resources team with HR Data Reporting and presentations as needed.
• Assists the recruitment team with education/license/certification verifications, OIG searches, I-9 and obtaining Intellicorp/RMV records as needed.
• Prepares ID badges for visitors and new hires/plus internal hires/promotions.
• Oversees the Bridgewell fax number and the HR email and distributes appropriate communications in a timely manner.
• Assists with employment verifications and other employee letters as needed.
• Supports, respects, and promotes an environment which fosters Diversity, Equity, Inclusion and Belonging for all employees and people in our services.
• Remains in compliance with all annual mandatory trainings.
• Other duties as assigned.

Benefits

• Excellent health benefits-medical, dental, vision. We believe our benefits package is one of the most competitive.
• Generous paid time off includes your birthday (that's right, we even give you your birthday off!)
• A collaborative work environment that values new insight and personal contributions
• With over one hundred programs in the North Shore, Lowell, and Merrimack Valley we provide excellent opportunities for training and development.
• Additional compensation for on-call rotations
• Opportunities for professional development and growth

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED