HR Administrator / HRA

Manychat • Austin, TX

3d • Hybrid

About The Position

We’re looking for a proactive, detail-oriented HR Administrator (HRA) to help us build and scale Manychat’s HR operations across the US. You will ensure compliant, accurate, and efficient HR administration while supporting a seamless employee experience. You’ll collaborate closely with People, Talent acquisition and Accounting teams to maintain high-quality employee records, streamline lifecycle processes, and ensure our HR foundation supports Manychat’s growth.

Requirements

• 5+ years of HR administration experience across multiple US states.
• Strong understanding of HR compliance, labor law and regulatory requirements.
• Excellent English communication skills.
• High attention to detail, hands-on ownership, and comfort operating independently.
• Ability to manage multiple priorities, maintain confidentiality, and work cross-functionally.
• A growth and learning mindset, eager to refine processes as the company scales.

Responsibilities

• Maintain accurate employee records and documentation in HRIS systems across multiple states.
• Manage contracts, addendums, renewals, and all essential employment documentation.
• Lead administrative components of prebording, hiring, transfers, promotions, and offbording.
• Process payroll adjustments and update Finance team.
• Support setting up payroll in new states (registrations, unemployment insurance, local tax accounts, etc.).
• Provide timely and clear support to employees and managers on HR administration questions.
• Draft and update policies, employee handbooks, and internal HR procedures.
• Translate legal and compliance requirements into practical processes and documentation.
• Identify risks, gaps, or inefficiencies and propose scalable solutions for improving the HR administration procedures.
• Proactively contribute to cross-functional HR and operational projects.
• Stay current on federal and state labor laws and ensure internal processes reflect requirements.
• Research employment laws and compliance requirements, implement rules for newly added states as the company expands.
• Translate them into practical processes and documentation (policies, checklists, templates).
• Collaborate with legal partners and external vendors to validate compliant practices.
• Support audits and internal reviews with accurate documentation.

Benefits

• Annual professional development reimbursement for conference tickets, online courses, and other relevant resources to help you grow.
• Comprehensive medical, dental, and vision coverage for you and your dependents.
• Hybrid work and generous leave options to prioritize your work-life balance.
• In-office perks, including free meals and snacks.
• Company-funded sport activities, annual offsites and team-building events.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed
• Number of Employees: 251-500 employees