HPP Operations Manager

State of North Carolina • New Hanover Township, PA

2d

About The Position

The SMRS Operations Manager provides operational leadership and day-to-day management oversight for the Healthcare Preparedness Program (HPP) and the State Medical Response System (SMRS). This position serves as the primary operational lead supporting the HPP Program Manager and is responsible for coordinating, implementing, and overseeing statewide medical response capabilities, partnership engagement, logistical assets, and healthcare preparedness initiatives. This role ensures operational readiness of SMRS capabilities and supports activations within the State Emergency Operations Center (SEOC) and field deployments with State Medical Response Teams as directed. This position is expected to have a moderate amount of travel within the state and out of state throughout the year.

Requirements

• Bachelor’s degree in business administration, public health administration, or a health related field from an appropriately accredited institution and four years of experience in Emergency Medical Services
• High school or General Education Development (GED) diploma and eight years of experience which must be in direct provision of Emergency Medical Services; or an equivalent combination of education and experience

Nice To Haves

• Ability to lead and coordinate statewide emergency preparedness and response operations.
• Skilled in developing and implementing operational policies, protocols, and procedures.
• Experience managing logistical assets and maintaining deployable response readiness.
• Ability to operate effectively within ICS and SEOC activation environments.
• Skilled in building and sustaining partnerships with healthcare and emergency response stakeholders.

Responsibilities

• providing operational leadership and day-to-day management oversight for the Healthcare Preparedness Program (HPP) and the State Medical Response System (SMRS)
• coordinating, implementing, and overseeing statewide medical response capabilities
• partnership engagement
• logistical assets
• healthcare preparedness initiatives
• ensuring operational readiness of SMRS capabilities
• supporting activations within the State Emergency Operations Center (SEOC) and field deployments with State Medical Response Teams as directed

Benefits

• Employees can participate in health insurance options, standard and supplemental retirement plans, and the NCFlex program (numerous high-quality, low-cost benefits on a pre-tax basis).
• Employees also receive paid vacation, sick, and community service leave.
• In addition, paid parental leave is available to eligible employees.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager