HPC Hardware Technical Deployment Specialist

Hewlett Packard Enterprise•Frisco, TX

7d•Remote

About The Position

HPC Hardware Technical Deployment Specialist This role has been designated as ‘Remote/Teleworker’, which means you will primarily work from home. Who We Are: Hewlett Packard Enterprise is the global edge-to-cloud company advancing the way people live and work. We help companies connect, protect, analyze, and act on their data and applications wherever they live, from edge to cloud, so they can turn insights into outcomes at the speed required to thrive in today’s complex world. Our culture thrives on finding new and better ways to accelerate what’s next. We know varied backgrounds are valued and succeed here. We have the flexibility to manage our work and personal needs. We make bold moves, together, and are a force for good. If you are looking to stretch and grow your career our culture will embrace you. Open up opportunities with HPE. Job Description: Management Level Definition: Contributions include applying intermediate level of subject matter expertise to solve common technical problems. Acts as an informed team member providing analysis of information and recommendations for appropriate action. Works independently within an established framework and with moderate supervision. This is a traveling role and you will be expected to travel ~70% of the time.

Requirements

3+ years of technical experience and a Associates Degree or equivalent degree in computer science or related area of study; without a degree, two additional years of relevant professional experience.
Located within 30 miles of a major airport
Must be a US Citizen
Ability to quickly learn and pick up hardware technical requirements as it relates to installation, troubleshooting and break-fix.
Understanding of a Data Center IT Operations environment.
Experience with fiber optic and/or copper cables; able to label, bundle, run and understand point to point mappings.
Experience and understanding of servers, storage, networking in an Datacenter environment.
Able to proficiently perform data center support tasks with little guidance.
Possess strong mechanical aptitude and ability to follow procedures to make component level repairs using ESD best practices.
Demonstrates a strong team mentality; able to work well with multiple cross functional groups.
Strong organizational skills; ability to manage multiple projects and administrative tasks that align within each.
Professional written and verbal communication skills.
Attention to detail with a focus on customer satisfaction.
Ability to lift 60 lbs.
Ability to stand on ladders.
Ability to stand for long periods of time.
Ability to operate manual and power hand tools.

Nice To Haves

US Federal Clearance is a plus.

Responsibilities

Work as part of a team to install and deploy small, medium and large-scale high-performance computing systems in various customer locations in North America.
Responsible for rack/stack, connecting and cabling system according to point-to-point cabling maps and SCHD specifications.
Power up, validate and run health checks on HW, troubleshooting and working to correct any issues.
Participate in system acceptance, working to resolve any HW fallout on the system.
Responsible for ordering, returning and managing parts while onsite and following all parts handling policies and procedures.
Analyze, troubleshoot, and resolve issues including HPE Enterprise systems, servers, storage, and networking.
Demonstrate hands-on practical knowledge of systems and policies.
Operational management tasks including, working to resolve escalations, and clearing blocking issues to enable continued delivery of HPC/datacenter support activities.
Provide appropriate documentation of tasks and activities and technical outlines.
Responsible for following all HPE Travel Policies and Procedures.

Benefits

Health & Wellbeing We strive to provide our team members and their loved ones with a comprehensive suite of benefits that supports their physical, financial and emotional wellbeing.
Personal & Professional Development We also invest in your career because the better you are, the better we all are. We have specific programs catered to helping you reach any career goals you have — whether you want to become a knowledge expert in your field or apply your skills to another division.
Unconditional Inclusion We are unconditionally inclusive in the way we work and celebrate individual uniqueness. We know varied backgrounds are valued and succeed here. We have the flexibility to manage our work and personal needs. We make bold moves, together, and are a force for good.

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