HP Indigo Technical Training Specialist
About The Position
The Technical Training Specialist is responsible for delivering high-quality technical training on HP Indigo digital press solutions, with a primary focus on DFE (Digital Front End) workflows and operator training. This role requires strong, hands-on experience in print production and pre-press workflows, including the ability to apply that knowledge in real-world customer environments. The ideal candidate is a disciplined, customer-focused professional who can translate production and pre-press expertise into effective, engaging training. This position demands a high level of accountability, preparation, and professionalism, along with the ability to confidently lead both remote and in-person training environments
Requirements
- Proven, hands-on experience in printing and pre-press workflows.
- Experience with Commercial and/or Labels & Packaging pre-press environments.
- Strong working knowledge of Adobe Creative Suite (Illustrator, Photoshop, InDesign).
- Solid understanding of DFE workflows, file preparation, and color management principles.
- Experience with or ability to quickly learn PrintOS HP SmartStream Production Pro Print Server.
- Ability to apply technical knowledge to real-world customer production scenarios.
- Excellent presentation and communication skills, with the ability to clearly and confidently convey complex topics.
- Professional, articulate, and approachable presence in customer-facing environments.
- Demonstrated discipline, punctuality, and strong personal accountability.
- High level of patience and adaptability when working with diverse skill levels.
- Ability to deliver engaging training in both remote and in-person settings.
- Strong team player with the ability to collaborate effectively in a highly engaged, close-knit team environment.
- Demonstrated experience working in a production print or pre-press environment is strongly preferred.
Nice To Haves
- Experience with HP Indigo digital presses or similar digital print technologies.
- Prior experience in technical training, field support, or customer-facing roles.
- Spanish language proficiency is a plus.
- Willingness and ability to travel as needed.
Responsibilities
- Deliver DFE (Digital Front End) training remotely, specifically on PrintOS HP SmartStream Production Pro Print Server.
- Deliver HP Indigo operator training at the Alpharetta Training Center and at customer sites.
- Instruct customers on pre-press workflows, file preparation, color management, and production best practices.
- Develop, maintain, and continuously improve training materials and course content.
- Adapt training delivery to meet varying customer skill levels and production environments.
- Partner with global training, service, and workflow teams to ensure alignment and consistency.
- Provide feedback to enhance curriculum, tools, and overall training effectiveness.
Benefits
- Health insurance
- Dental insurance
- Vision insurance
- Long term/short term disability insurance
- Employee assistance program
- Flexible spending account
- Life insurance
- Generous time off policies, including; 4-12 weeks fully paid parental leave based on tenure
- 11 paid holidays
- Additional flexible paid vacation and sick leave (US benefits overview)
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
