Housing Support Specialist

Community Action Program Belknap-Merrimack • Concord, NH

5d • $23

About The Position

Community Action Program of Belknap-Merrimack Counties Empowering Communities and Enriching Lives. Join Our Mission!
Job Title: Housing Support SpecialistLocation: Concord, NHHours: Full Time, Monday – Friday, 37.5 hours per week.Salary Description: $23.03 per hour
About Community Action Program Belknap-Merrimack (CAPBM):
The Community Action Program Belknap-Merrimack Counties, Inc. (CAPBM) is a cornerstone of community development and support, dedicated to fostering independence and resilience in families and individuals. Our programs, including Head Start, serve as vital resources to empower families, prepare children for future success, and enrich the lives of those in our community.
What It’s Like to Work Here:
Working at CAPBM means being part of a team passionate about making a difference. Our supportive, inclusive environment encourages professional growth and personal fulfillment. Employees are empowered to contribute their ideas and expertise to strengthen our programs and enhance the lives of the individuals and families we serve. We value dedication, adaptability, and a shared commitment to community well-being. Every day offers the chance to contribute to impactful solutions and work alongside like-minded professionals who care deeply about their community.
A Day in the Life as a Housing Support Specialist:
As a Housing Support Specialist, you’ll work directly with individuals and families experiencing housing instability or homelessness. You’ll be a trusted advocate and resource for clients, playing a pivotal role in improving their housing stability and overall well-being. Your day will involve:
Assisting clients in navigating housing programs, securing safe and affordable housing, and accessing resources.
Conducting intake assessments to determine eligibility and needs.
Collaborating with local landlords, agencies, and community partners to find housing solutions.
Providing ongoing support and case management to help clients maintain stable housing.
Educating clients on tenant rights, responsibilities, and budgeting strategies to ensure long-term success.
Maintaining accurate and up-to-date documentation in compliance with program requirements.

Requirements

• Education: Associate’s degree in social work, human services, or a related field preferred. Equivalent experience will be considered.
• Experience: Previous experience in housing programs, case management, or social services is highly valued.
• Skills: Strong organizational, communication, and interpersonal skills. Proficiency in navigating housing resources and community systems is a plus.
• Characteristics: Empathy, resilience, cultural sensitivity, and a commitment to empowering individuals and families.
• Technical: Proficient with data entry and case management software.
• Reliable transportation and a valid driver’s license are required, as some travel within the community may be necessary.

Responsibilities

• Assisting clients in navigating housing programs, securing safe and affordable housing, and accessing resources.
• Conducting intake assessments to determine eligibility and needs.
• Collaborating with local landlords, agencies, and community partners to find housing solutions.
• Providing ongoing support and case management to help clients maintain stable housing.
• Educating clients on tenant rights, responsibilities, and budgeting strategies to ensure long-term success.
• Maintaining accurate and up-to-date documentation in compliance with program requirements.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: Associate degree