Housing Supervisor

NorthSight Recovery•Tempe, AZ

About The Position

This position reports to the Housing Program Manager. Providing management, training, communication, and development to front-line Housing department employees is the primary function of this role. Applying critical thinking skills to elevate issues to the Housing Program Manager when required. This position is classified as safety sensitive.

Requirements

Minimum High School Diploma or GED
Minimum of 12 months experience in working in the field of substance abuse treatment or behavioral health-related field, preference given to supportive housing experience
Must be at least 21 years of age
Valid Driver’s license with clean driving record preferred.
Complete all required documentation following company policies and state criteria
6 months of experience working for NorthSight Recovery

Responsibilities

May supervise up to 10 Housing Techs (two locations), which will require communication of organizational needs, overseeing employee performance, providing guidance, support, and identification of development/training needs.
Resolve day-to-day issues that arise within designated houses as needed, applying critical thinking to elevate issues as needed.
Tour assigned houses weekly to report and take steps to improve upon the cleanliness status of assigned houses, including communicating issues through the proper chain of command.
Train new housing tech employees using company policy and procedure, including skills and knowledge, certifications, Relias, and other training as required.
Management of transitional living housing techs schedule to ensure assigned house locations have necessary coverage at all times; primary point of contact for coverage at their assigned houses when required.
Development and management of the client activity schedule.
Monitor skillset and continuing development of direct reports via shift shadowing and one-on-ones.
Provide input to and enforce the policies in Client Handbook and Housing Tech Handbook
Daily review of all documentation, including shift notes and group notes.
Perform daily and weekly medication census monitoring for consistent and accurate documentation.
Review daily timecards and approve payroll bi-weekly.
Oversight for the logs, tasks, and cleanliness of their assigned houses, as demonstrated by weekly walk-throughs; provide correction as needed for their direct reports.
Report on the status of the residents, houses, and compliance as needed. Elevate concerns appropriately through the chain of command.
Assist other clinical and care coordination departments, as needed, to positively impact client experience.
Other duties as may reasonably be assigned from time to time.