Housing Specialist Case Manager II (AHHS)

Catholic Charities•San Francisco, CA

20d•$30 - $31•Onsite

About The Position

Catholic Charities Housing Support Services “Housing Opportunities for People with AIDS” [HOPWA] Housing Specialist will work within the community to enriched shallow rental subsidies. The Housing Specialist will be responsible for benefits advocacy, support services for physical and mental health – acute/chronic, and problem solving. Provide assistance to people accessing the HOPWA Rent Subsidy Program or other applicable housing opportunities. Assist in maintaining or increasing housing stabilization or opportunities. Housing Specialist will work to assess the Participants needs, by providing immediate services, personal goals, and services plans. This position will work with staff around self-sufficiency matrixes, and how to maintain independence and prevent homelessness. The Housing Specialist provides advocacy as needed to Participants. 1. Work in collaboration with Program, Division, and Agency staff/team to design and implement program operations and policies. 2. Provide on-going support including but not limited to the following: information and referral for services, client contact, and assist in meeting the goals of the client’s service plan. 3. Interface with other agencies and departments to insure appropriate client compliance with Program requirements.

Requirements

Bachelor’s degree in Social Work, or related field with a minimum of two [2] years directly related experience in case management.
Sensitivity to, and possess a knowledge of HIV/AIDS services, homelessness/unstable housing, substance use disorders, and associated Healthcare [physical and mental health – acute/chronic] issues.
Substantial or demonstrated knowledge/experience working with families in crisis or unstable housing situations.
Strong knowledge of substance disorders and associated health issues.
Excellent written and verbal communication skills
Electronic data collection, input, and information maintenance
Computer Skills and MS Office Suite knowledge
Must have experience in assessments and strong crisis intervention skills, particularly with people with HIV/AIDS, substance use disorders and associated Healthcare [physical and mental health – acute/chronic].
Certified or familiarity with HCV/Housing Quality Standards.
Interacting with persons from various social, cultural, economic, and educational backgrounds for the purpose of stabilizing or improving housing situations.
Achievement and Client-oriented.
Work as part of a team and collaborate with colleagues for successful outcomes.
Organizational awareness.
Analyze information, problems, situations, practices or procedures in order to define the issues/challenges, relevant factors or concerns to accomplish success.
Formulate logical and objective conclusions through Client Services Plans.
Organize material, information, and/or people in a systematic way to optimize efficiency and minimize harm or duplication of efforts.
Coordinate people, resources, and information to maximize success.
Demonstrates the necessary attitudes, knowledge and skills to deliver culturally competent services and work effectively in cross-cultural situations.
Fingerprints: Required
TB Screening - Negative Tuberculosis Test: Required
Is responsible for accurate and timely data entry that aids Performance and Quality Improvement (PQI) reporting and case record reviews.
Is responsible for accurate and timely submission of case records.
Serves on a quarterly case record review committee for Performance and Quality Improvement
Serves on department or program Performance and Quality Improvement PQI Committee responsible for monitoring goals and reporting.
Frequent bending, standing, stooping, kneeling, reaching, twisting, and walking.
Intermittent lifting, pushing and pulling.
Frequent repetitive motions: Making substantial movements (motions) of the wrists, hands, and/or fingers.
Light work: Exerting up to 20 pounds of force occasionally, and/or up to 10 pounds of force frequently, and/or a negligible amount of force constantly to move objects.
The worker is required to have close visual acuity to perform an activity such as: preparing and analyzing data and figures; transcribing; viewing a computer terminal; and extensive reading.
Driving is required for this position. If, driving a car is required for the position, the incumbent must have a valid California driver's license and be able to provide proof of DMV record and personal insurance (if required.)

Nice To Haves

Bilingual English/Spanish +

Responsibilities

Work in collaboration with Program, Division, and Agency staff/team to design and implement program operations and policies.
Provide on-going support including but not limited to the following: information and referral for services, client contact, and assist in meeting the goals of the client’s service plan.
Interface with other agencies and departments to insure appropriate client compliance with Program requirements.
Participate in related program, agency and community meetings as assigned.
Perform applicant screening to determine eligibility for HOPWA/Partial Rent Subsidy [PRS] or Second Start [SS] Program, or Brilliant Subsidies [BS], conduct Intakes for qualified applicants - including, but not limited to: crisis intervention
counseling and support services, client data collection, information and referral, collection of documents needed for program participation, and coordination of service to address the clients’ immediate needs.
Assess resident’s needs, situations, strengths, and support networks to determine goals.
Develop mutually-agreed upon plans to improve their well being and housing situation.
Help program participant adjust to the change and challenges related to unstable housing, recovering from homelessness, substance use disorder, and family dynamics/issues.
Provide direct services to residents.
Educate and connect residents to the wide array of services available to families.
Assist Participants with accessing community resources, Income Benefits/Assistance, CalFresh [Supplemental Nutrition Assistance Program (SNAP)], Healthcare [physical and mental health] enrollment applicable.
Provide on-going support services for clients living in subsidized housing, including but not limited to: information and referral for services, with a minimum of quarterly client contact.
Assist and monitor personal goals and well-being through services plan, housing retention plans, situational growth or improvement
Documentation: Input, maintain proper client and program documentation [updates/changes] client data collection, information and referral, collection of documents to address Participants’ immediate needs and long-range goals.
Coordinate contact with collaborative agencies as needed to identify any client issues that might result in an improved or destablize a housing and to conduct an appropriate intervention as required
Provide on-going support including but not limited to the following: information and referral for services, client contact, and assist in meeting the goals of the client’s service plan.
Work in collaboration with Program, Division, and Agency staff/team to design and implement program operaions and policies.
Provide housing advocacy services including, but not limited to: assistance to clients in identifying and working with landlords interested in participating in the HOPWA Rental Subsidy Program.
Performance of annual re-registrations and Quality Housing Standards inspections (HQS)
Interface with other agencies and departments to insure appropriate client compliance with Program requirements.
Participate in related program, agency and community meetings as assigned.
Other duties as assigned
Nothing in this job description restricts management's right to assign or reassign duties and responsibilities to this job at any time.