Housing Specialist

Action Inc • Butte, MT

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About The Position

JOIN OUR TEAM AND MAKE A DIFFERENCE!
“Action Inc is a non-profit organization dedicated to developing pathways to economic stability in
Southwest Montana through innovative, community-based, collaborative approaches.”
Housing Specialist Employment/FLSA Status: Full-Time/Non-Exempt
We are currently seeking an energetic person to join our team and perform the duties of the Housing Specialist. Through a respectful, constructive, and trauma-informed style guided by the objectives of the organization, the position plays an integral role in the delivery of Community Action programs. The successful candidate plays a role in administering Housing Voucher programs and plays a supportive role in determining eligibility for energy and housing assistance programs.

Duties and Responsibilities:

• Eligibility Determination: Schedules appointments and interviews applicants for the agency’s Housing Choice Voucher program and determines eligibility by gathering required documentation, completing necessary paperwork and making a sound determination based on analysis of information provided. Will also provide back-up and support for LIEAP and Energy Share. Schedules HQS housing inspections for housing units and provides paperwork and necessary documentation for inspections. Submits proper information to appropriate state or federal departments or private entities as required.

• Record Keeping: Maintains up-to-date, complete client files, checks for accuracy in eligibility determinations, benefit payments and all required documentation. Enters data into the Central Data Base System and other databases as required by grant programs in a timely and accurate manner.

• Customer Service: Works in a positive manner with applicants without judgement, making them feel welcome and accepted throughout the application process. Works to ensure applications are processed as efficiently as possible to ensure services begin at the soonest possible time. Communicates with applicants, landlords and funders clearly and pleasantly and always maintains a high level of professional decorum.

Requirements

• Must either be certified to implement a HUD related occupancy program or have the willingness and ability to become certified.
• Must be bondable and insurable.
• Must possess a valid Driver’s License and carry valid motor vehicle insurance.
• Must have access to a reliable motor vehicle.

Responsibilities

• Eligibility Determination: Schedules appointments and interviews applicants for the agency’s Housing Choice Voucher program and determines eligibility by gathering required documentation, completing necessary paperwork and making a sound determination based on analysis of information provided.
• Will also provide back-up and support for LIEAP and Energy Share.
• Schedules HQS housing inspections for housing units and provides paperwork and necessary documentation for inspections.
• Submits proper information to appropriate state or federal departments or private entities as required.
• Record Keeping: Maintains up-to-date, complete client files, checks for accuracy in eligibility determinations, benefit payments and all required documentation.
• Enters data into the Central Data Base System and other databases as required by grant programs in a timely and accurate manner.
• Customer Service: Works in a positive manner with applicants without judgement, making them feel welcome and accepted throughout the application process.
• Works to ensure applications are processed as efficiently as possible to ensure services begin at the soonest possible time.
• Communicates with applicants, landlords and funders clearly and pleasantly and always maintains a high level of professional decorum.

Benefits

• paid vacation and leave
• paid holidays
• medical, vision, dental, life insurance and retirement benefits through the Montana Public Employees Retirement System (PERS)

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed