Housing Resource Specialist

Hope Network Careers•Grand Rapids, MI

5d•$20

About The Position

Housing Resource Specialist We are helping people overcome. Join us. Each year at Hope Network, 2,800+ talented professionals serve individuals across 280 unique locations. Some serve by providing hands-on care or medical treatment, others serve by assisting behind the scenes, but they all play an integral part in creating comebacks. Click here to watch what we mean. Here are just some of the ways Hope Network invests in you for all that you do: Competitive hourly rate starting at $20, with flexibility based on experience Medical, Vision, & Dental Care 403(b) Retirement Plan Educational Reimbursement Career-Pathing Paid Training Employee Referral Bonus Generous Paid Time Off With your help, we can take on the challenges, the barriers, the statistics, and the seemingly impossible. What you’ll be doing Coordinate supportive services for Hope Network's Rapid Re-housing program, providing strength-based housing assistance to help participants secure and maintain housing per program guidelines. Maintain participant case files confidentially and in compliance with contract and agency requirements. Manage program data, including collection, reporting, and entry into the Homeless Management Information System (HMIS). Provides regular trainings and counseling to participants. Act as liaison between property managers/landlords and participants. Provide advocacy for participants; support, problem resolution, and identify resources. Offer support and problem-solving guidance for concerns brought by participants Utilize support from Program Manager when working with challenging situations. Offer problem resolution options for participants with property owners/landlords. Attend and participate in team and staff meetings and trainings. Anticipated Work Schedule Flexible schedule: 1st shift - Monday-Friday

Requirements

Bachelor’s degree in related field or 3 years of related experience.

Nice To Haves

Knowledge of Housing First strategies, philosophy, and HUD grants preferred.
Experience in non-profit organizations preferred.

Responsibilities

Coordinate supportive services for Hope Network's Rapid Re-housing program, providing strength-based housing assistance to help participants secure and maintain housing per program guidelines.
Maintain participant case files confidentially and in compliance with contract and agency requirements.
Manage program data, including collection, reporting, and entry into the Homeless Management Information System (HMIS).
Provides regular trainings and counseling to participants.
Act as liaison between property managers/landlords and participants.
Provide advocacy for participants; support, problem resolution, and identify resources.
Offer support and problem-solving guidance for concerns brought by participants
Utilize support from Program Manager when working with challenging situations.
Offer problem resolution options for participants with property owners/landlords.
Attend and participate in team and staff meetings and trainings.