Housing Resource Navigator

Trinity Alliance of the Capital Region • Albany, NY

19d • $46,000

About The Position

The Housing Resource Navigator supports community members with maintaining and/or securing safe and affordable housing. The Housing Resource Navigator will establish trusting relationships with community members and their families while providing culturally competent, linguistically appropriate, trauma-informed support and encouragement. This position will help overcome challenges related to housing security. Activities will include intake assessments, resource and process navigation, advocacy, landlord/tenant mediation, application assistance, and financial coaching.

Requirements

• High school diploma or equivalent.
• At least 3 years of positive work history.
• Strong computer skills.
• Excellent crisis intervention, case management, and advocacy skills.
• Valid driver's license, insurance and good driving record.

Nice To Haves

• Some years of higher education preferred, but not required.
• Experience working with electronic health records preferred.
• Familiarity with community based organizations and like providers of services and programs.

Responsibilities

• Incorporate best practices regarding confidentiality into all job duties and communications in accordance with HIPAA, Trinity policies and procedures, and other applicable regulations.
• Manage all financial assistance requests, ensuring all required documents are obtained for evaluation.
• Conduct comprehensive intakes that will drive service delivery.
• Navigate housing concerns identified by community members including, but not limited to: Housing applications Apartment viewings Department of Social Services Landlord/tenant mediation Section 8 ID/Documentation Utilities
• Support community members with budget support and coaching.
• Coordinate services and pool resources with partner housing assistance providers.
• Maintain timely and accurate documentation in relevant electronic and paper-based platforms.
• Perform any additional duties as assigned.

Benefits

• 14 paid holidays
• health insurance starting at the beginning of your first full month of employment
• immediate accrual of sick leave
• Personal time will also be available from your first day on the job.
• opportunities for professional training and advancement within our organization

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED