HOUSING PEER NAVIGATOR

CATHOLIC CHARITIES FAMILY AND COMMUNITY SERVICES•City of Rochester, NY

2d•$16 - $18

About The Position

Assist the Home SOURCE team with housing retention services for PLWH/A to ensure successful linkage to housing, medical, and vocational services. Provide delivered services that include, but are not limited to, individual supportive counseling, assistance with client education, and escorting clients to medical and/or housing retention appointments.

Requirements

Associate degree in health, education or human services; and one year of work experience and/or verifiable volunteer experience. OR High School diploma or GED and two years of work experience, and/or verifiable volunteer experience.
Must have knowledge of behavioral health system and resources.
Must have familiarity and sensitivity to HIV/AIDS issues.
Demonstrate ethical business practices, in conformance with all state and federal laws and regulations.
Possess excellent verbal and written communication skills.
Familiarity with community resources.
Previous experience working with diverse populations, including low to moderate-income families.
Ability to multi-task and prioritize duties.
Ability to travel in all weather conditions throughout the counties served.
Willingness to foster agency, department and program wide cooperation and teamwork through use of positive/constructive communication techniques.
Ability to maintain absolute confidentiality in regard to all records reviewed including client records, employee records and billing records.
Proficiency and experience with PC’s and Microsoft applications.
Ability to analyze and interpret data and to handle problem resolution.
Possession a valid NYS Driver’s license and a driver's record considered acceptable by agency and insurance carrier.
Continuous use of a reliable, registered and insured vehicle.
Provide transportation to clients in agency or personal vehicle as required, based on program need.
Demonstrate full adherence to the CCCS Code of Conduct and all policies/procedures related to compliance.
Demonstrate commitment to Agency Mission Statement.
Provide effective, equitable, understandable and respectful quality care and services that are responsive to diverse cultural health beliefs and practices, preferred languages, health literacy and other communication needs.

Nice To Haves

Preference will be given to individuals who have completed Leadership Training Institute for Persons Living with HIV/AIDS.
Bilingual (Spanish/English) or ASL/English desirable.

Responsibilities

Assist consumers with appointment setting, reminders and appointment accompaniment.
Complete follow-up activities (i.e.: phone calls, initial appointment tracking, monitoring services and debriefing).
Support and empower consumers to obtain/maintain self-management skills to achieve housing retention
Assist Career Coordinator with group education activities on soft skills training, resume writing, and employment needs
Assist consumers with navigation through the housing and employment services, addressing barriers.
Link hard-to-reach patients/consumers to needed services by providing outreach services.
Maintain accurate denotation of all services provided to clients in accordance with standards set by funding sources in all database systems.
Assist clients with self-advocacy skills, independent living skills, and when needed, serve as the client advocate.
Assist Housing and Retention Specialist with household items clients may need, including completing referral, assist with shopping for item and processes request
Serve as consumer advocate.
Participate in team meetings, case conferences, and case reviews.
Participate in staff, department, and agency meetings or activities. Represent Catholic Charities Community Services on appropriate boards and committees as assigned by Supervisor.
Assure compliance with all applicable local, State and Federal regulations and agency policies.
Attend mandatory training.
Any other duties as assigned by supervisor.