Housing Outreach Liaison

REDISCOVERRaytown, MO
3dOnsite

About The Position

Make a Difference as a Housing Outreach Liaison with ReDiscover Join ReDiscover’s Transitional Living Program (TLP) Department and be part of a mission-driven organization that’s been transforming lives for over 50 years. As a non-profit community mental health center serving southeastern Jackson County, Missouri, we’re passionate about helping individuals impacted by mental illness or substance use find hope, support, and healing. Why ReDiscover? 700+ dedicated professionals Over five decades of community impact A culture grounded in compassion, collaboration, and growth About the Transitional Living (TLP) Program Our Transitional Living Program is designed to inspire and motivate young adults to accomplish their individualized independent living hopes and dreams. With the use of life coaches and community support specialists, they are able to navigate living independently in their own one bedroom apartment within the community. We put an emphasis on the young adults' strengths and what their success looks like long term. We provide intensive daily support, case management, life coaching, medication management, resources & entitlements, employment & educational supports, in a client centered strengths based supportive atmosphere.

Requirements

  • 4 year degree or 4 years of equivalent experience in lieu of degree.
  • A valid automobile driver’s license, appropriate automobile insurance and a safe, reliable, registered automobile available for use during work hours which includes transporting clients in personal vehicle.
  • Excellent customer service skills with a recovery focus.
  • Strong written, oral and interpersonal communication skills.
  • Intermediate computer skills in typing/keyboarding, Microsoft Word and Excel programs as well as the use of email.

Nice To Haves

  • At least two (2) years clinical experience in a direct service provision to children and adolescents in a mental health setting preferred.
  • Knowledge of the community resources as well as health and social service systems in the Kansas City metro area and skill in establishing working relationships with community partners preferred.

Responsibilities

  • Outreach to individuals not currently engaged in services who are in a housing crisis or experiencing homelessness.
  • Refer and transport individuals, as needed, to initial appointments to establish services for employment, behavioral health, substance use, physical health, or other mainstream benefits.
  • Attend local Continuum of Care meetings related to coordinated entry/case conferencing.
  • Receive referrals from Continuum of Care programs to assist individuals with housing stability.
  • Recruit landlords and build rapport by directly contacting potential landlords to provide information and make referrals to their units.
  • Follow up with landlords about referrals and problems.
  • Safeguard Protected Health Information (written and electronically) and maintains confidentiality. This may include providing written documentation, scanning and/or uploading records into the Electronic Medical Record (EMR) system. This may also include requesting and/or releasing client information or medical records.
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