Housing Operations Manager

City of Tucson

7d • $32 - $48 • Onsite

About The Position

The Housing Operations Manager position at the City of Tucson’s Department of Housing and Community Development oversees resident housing, services, compliance and operations. This position includes capital improvements, asset management, direct supervision, along with ensuring residents have access to safe living options and essential services like education, employment, and health care. Work is performed under the supervision of the Community Services Administrator. This position exercises supervision over housing personnel.

Requirements

• Bachelor's Degree
• Three (3) years of directly related experience

Nice To Haves

• At least three (3) years of management or supervisory experience in federally funded programs related to housing, community development, and public services.
• At least two (2) years of experience managing complex budgets with proficiency in Microsoft Excel, accounting software, and/or other relational databases for budget management.
• Prior experience as a senior level manager responsible for supervision and coordination of multiple work teams and supervisory staff.
• Experience utilizing Microsoft products and preparing public facing documents and communications.
• Property management experience ranging from single family to large scale multi family housing units.

Responsibilities

• Maintains program integrity and compliance through gathering data from external sources, reading regulations to determine the necessary criteria, researching data for statistics and other relevant materials.
• Documents and assists with the planning, implementation, direction and management of all functions and resources of the section to achieve the strategic objectives of the department and the City in an efficient and effective manner.
• Assists with the implementation and evaluation of policies, programs, projects, and procedures.
• Develops and partners with stakeholders on section budget.
• Analyzes the organization, community needs, analyzes trends, reviews statistics, opportunities, assists with auditory requests and communicates to the department leadership.
• Plans, implements, and monitors programs by reviewing data and timelines, assigning appropriate personnel, planning, organizing, and monitoring program activities.
• Ensures compliance with guidelines, timelines, regulations, and program performance, conducting program analysis and evaluation.
• Compares data, identifies deficiencies, and plans corrective actions.
• Directs and supervises the work of housing personnel.
• Coordinates assigned personnel and their projects ensuring timely and quality activities for the benefit of the section, division, department, City, and the community.
• Assists with implementing the department vision through section activities and leads the section to maximum employee productivity.
• Supports recruitment and conducts evaluations on employee performance.
• Investigates and resolves grievances along with general employee concerns.
• Provides training and guidance to staff.
• Ensures that division operations conform with local, state, and federal governmental regulations and other applicable rules and requirements.
• Resolves public relations problems by ensuring compliance with program requirements, enhancing the image of the City, responding to requests for information, investigating possible violations and representing programs in legal actions.
• Coordinates Housing and Urban Development (HUD) inspections, compliance reports, and occupancy status reports.
• Conducts on-site unit and building inspections following Housing and Urban Development standards.
• Performs all other duties and tasks as assigned.

Benefits

• The City of Tucson offers a generous benefits package for benefit-eligible positions. The comprehensive, flexible, and affordable coverage is designed to optimize health and well-being, security and future, and peace of mind.
• Benefits begin with medical, dental, vision, life, disability, and FSA coverage, surpassing your standard 401(k) program by offering a rich pension plan plus optional Roth and pretax deferred compensation savings.
• With your well-being in mind, our paid time off program provides new hires with 38 paid days off in the first year of employment, with time off increasing steadily in subsequent years.
• We offer twelve weeks of paid parental leave, paid tuition reimbursement, student loan repayment, off- and on-the-job training, and opportunities to forge connections with peers and the community through employee resource groups and paid volunteer hours.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Number of Employees: 5,001-10,000 employees