Housing Operations Coordinator II

The University of Texas at Arlington Portal•Arlington, TX

1d•Onsite

About The Position

The Housing Operations Coordinator II will coordinate online leasing and contract administration processes to maximize housing occupancy at The University of Texas at Arlington. They will be responsible to perform database management functions to support housing operations. They will supervise student staff and clearly communicate policies and information to achieve departmental objectives. They will also provide back-up support and assistance for the Assistant Director, Auxiliary Services.

Requirements

Bachelor’s Degree or a equivalent mix of education and relevant experience in similar role.
Professional experience working in business management, finance, real estate, contract negotiation, rental housing, hospitality, information technology or the equivalent experience.
Experience with Excel 2010 (pivot tables, conditional formatting, graphing, Vlookup, nested formulas, linking spreadsheets, and other ribbon bar functions).

Nice To Haves

Master’s Degree.
Proficient in the use of StarRez or similar comprehensive student housing management software system.

Responsibilities

Leasing and Contract Administration: Coordinate the online housing and meal plan application and contracting process.
Works in conjunction with the Leasing Consultant staff to maximize occupancy in university residence halls and apartments.
Maintain leasing activity calendar to ensure departmental objectives are timely executed.
Coordinate assignment of departmental scholarship recipients.
Negotiate lease offers and prepare and execute leases for selected properties.
Research and implement best practices and perform activities in compliance with Fair Housing Laws.
Database Management: Configure database to properly assign residents in accordance with stated preferences.
Develop custom queries and execute auto-allocation of residents in accordance with established departmental rules.
Develop custom reports for routine and ad-hoc use and statistical analysis.
Develop and retain reports for historical reference and analysis.
Leverage software to reduce manual processes and increase operational efficiency and effectiveness.
Work closely with software provider and Manager, IT for Auxiliary Services to troubleshoot and resolve software issues and data inconsistencies.
Coordinate assignment of departmental scholarship recipients.
Supervision: Hire, supervise, train and evaluate student assistants.
Train staff and students on housing software.
Communications: Composes complex and professional correspondence which clearly communicates departmental objectives.
Presents information and responds to questions related to housing and dining as required by other departments, prospective residents, and parents.
Documents policies and procedures related to leasing operations.
Work with both students and parents on web portal training and technical issues.
Other Duties as Assigned: Assist with Quarantine and Temporary Housing during global pandemic.
Perform other duties as assigned by the Executive Director, Auxiliary Services or Assistant Director, Auxiliary Services.