Housing Navigator

U.S.VETS•Inglewood, CA

11d•$23 - $27

About The Position

As a Housing Navigator for the Supportive Services for Veteran Families (SSVF) program, you will play a critical role in helping veterans and their families secure and maintain permanent housing. This position requires strong collaboration with VA partners, landlords, and community agencies to ensure successful housing outcomes.

Requirements

Bachelor’s degree in social services, social work, or a closely related field is required for SSVF Housing Navigators.
Experience working with low-income and/or homeless populations, preferably veterans.
Strong organizational, communication, and problem-solving skills.
Proficiency in Microsoft Office 365 (Outlook, Word, Excel).
Ability to work flexible hours, including evenings or weekends as needed.
Valid driver’s license - must meet company insurance requirements).

Responsibilities

Gain and maintain in-depth knowledge of the SSVF program, including client eligibility, goals, and regulations.
Act as a liaison between U.S.VETS, the VA, and partnering agencies to manage a caseload of veteran clients.
Assist clients through all stages of the housing process: locating units, applying, overcoming tenant-screening barriers, and signing leases.
Conduct outreach to engage clients, including street and community outreach when necessary.
Develop and maintain positive relationships with landlords and property managers to expand housing opportunities.
Provide short-term housing stability case management and connect clients to VA and community-based services for healthcare, employment, and other supportive needs.
Maintain accurate case records, housing inventory, and placement data in internal and external systems.
Participate in community meetings and trainings to strengthen program knowledge and partnerships.