Housing Navigator/Peer Support Specialist (TPSS Program)

Alpha Project for the Homeless • San Diego, CA

6d • $24 - $26

About The Position

The TPSS Housing Navigator/Peer Specialist, under the direct supervision of the Program Director, Program Manager, and Regional Lead provides services to clients accessing one of the six HHSA Regions. The Housing Navigator/Peer Specialist is responsible for a full caseload, providing housing identification, case management, support services to clients, and if qualified, peer support.

Requirements

• Candidates must demonstrate the ability to follow policies and procedures established in the Company's Employee Handbook and relevant funders policies and procedures.
• Candidates will also contribute to a positive work environment by behaving and communicating in a manner such that they get along with all constituent groups, co-workers, and management.
• Ability to communicate in person and over the phone, required.
• Ability to drive throughout San Diego County, required.
• Valid Driver's License, required.
• Must have a clean driving record, required.
• The ability to adhere to policies and procedures, required.
• Understanding of confidentiality protocols and protecting personal information, required.
• Effectively problem-solve and maintain composure in high-pressure situations, required.
• Ability to work independently with minimal daily supervision, required.
• Proficiency in Microsoft Office, including Word, Excel, Outlook, and PowerPoint, required.
• Working knowledge of all standard office equipment, required.
• Experience with principles and practices of data collection, data privacy, report preparation, and HMIS, required.

Nice To Haves

• Two (2) years' experience in case management working with vulnerable populations and/or in mental health settings, preferred.
• Bachelor's degree in social work, psychology, counseling, or a related field, preferred.
• Individuals with lived experience are strongly encouraged to apply.
• Knowledge of the utilized practices, including Housing First, Trauma-Informed Care, Motivational Interviewing, and Harm-Reduction, preferred.
• Completion of RI International's Peer Employment Training (PET), preferred.
• Bilingual speaker, preferred.

Responsibilities

• Performs intake interviews, assessments and refers clients to appropriate community resources, as needed.
• Work with clients to identify and overcome barriers to securing housing and increasing income.
• Assist clients with obtaining and completing necessary documents to access housing, benefits, or increasing income.
• Provide peer support to clients.
• Maintains prompt documentation using HMIS, following agency and best standard practices.
• Assesses the client's needs, and arranges, coordinates, monitors, evaluates, and advocates for a variety of services to meet those complex needs.
• Assists with transportation and moving clients into their residence, and assists with securing furniture, supplies, and other housing essentials.
• Addresses unanticipated client/resident needs/issues as they arise.
• Participates as a member of a multi-disciplinary team that reviews client cases and develops action plans that meet the individual needs of each client.
• Perform other duties as assigned.

Benefits

• Alpha Project offers a generous benefits package, including 14 paid holidays, paid vacation, sick leave, and 100% employer-paid medical, dental, vision premiums, and group life insurance.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level