Housing Navigator Outreach Specialist

Catholic Charities, Diocese of Cleveland•Lorain, OH

41d•$18

About The Position

Under the Housing First model, the Housing Navigator & Outreach Specialist engages unsheltered individuals, conducts needs and housing assessments, develops individualized housing plans, and navigates participants through community resources and housing programs. The role builds and maintains referral pathways with local partners, provides client-centered advocacy, coordinates transportation to housing-related appointments, and maintains accurate data and documentation in agency systems.

Requirements

Associate’s degree in social work, human services, or related field; or a combination of education and equivalent experience (e.g., 2+ years in relevant social services).
Valid Ohio driver’s license; insurable driving record under agency policy; ability to travel within service area. Must meet the insurer’s minimum age requirements for driving on agency business (currently 21).
Demonstrated experience working with people experiencing homelessness and/or related populations (e.g., veterans, individuals with substance use disorders, reentry backgrounds).
Understanding and support of the Housing First philosophy and harm-reduction principles.
Ability to form effective, professional, and therapeutic relationships; strong oral and written communication skills.
Proficiency with Microsoft Outlook and Excel; experience with HMIS/Clarity and/or electronic case management systems preferred.
Ability to manage crises and perform de-escalation; maintain appropriate boundaries and confidentiality.
Successful completion of required background checks, including fingerprinting, in accordance with agency policy and funder requirements.

Nice To Haves

Bachelor’s degree in social work, psychology, public administration, or related field.
Experience with Coordinated Entry processes, local CoC housing resources, and Lorain County housing programs.
Knowledge of regulations that may impact housing eligibility and safety planning (e.g., Ohio requirements related to registration/notification for individuals with certain offenses).
Experience working with individuals with co-occurring mental health and substance use conditions.
Bilingual or multilingual skills relevant to the community served.